2e-Organisational structure Flashcards
Q: What is motivation?
A: Motivation is the desire and willingness of employees to work hard and efficiently.
Why is motivation important in business?
Increases productivity and efficiency.
Reduces absenteeism and staff turnover.
Leads to higher quality work and customer satisfaction.
Encourages innovation and commitment to company goals.
What are the key financial incentives for employees?
Wages
Wages (Time-Based Pay): Employees are paid per hour worked.
Advantage: Encourages employees to stay longer.
Disadvantage: Doesn’t reward efficiency or productivity.
What are the key financial incentives for employees?
Salaries
Salaries: Fixed monthly payments regardless of hours worked.
Advantage: Provides financial stability and security.
Disadvantage: May reduce motivation to work extra hard.
What are the key financial incentives for employees?
Piece rate
Piece Rate: Payment based on the number of items produced.
Advantage: Encourages higher output.
Disadvantage: Can lead to lower quality products.
What are the key financial incentives for employees?
Commission
Commission: Payment based on sales made.
Advantage: Encourages sales staff to sell more.
Disadvantage: Can create stress and unhealthy competition.
What are the key financial incentives for employees?
Bonus paymnets
Bonus Payments: Extra payments for meeting targets.
Advantage: Motivates employees to exceed goals.
Disadvantage: Can be costly for businesses.
What are the key financial incentives for employees?
Profit sharing
Profit Sharing: Employees receive a share of company profits.
Advantage: Encourages teamwork and commitment.
Disadvantage: May not motivate individuals if profits are low
Q: What are key non-financial incentives for employees?
Job enrichemnet
Job Enrichment: Employees are given more responsibility.
Boosts confidence and skill development.
Q: What are key non-financial incentives for employees?
Job Rotation
Job Rotation: Employees switch between different tasks.
Reduces boredom and improves skills.
Q: What are key non-financial incentives for employees?
Job enlargemnet
Job Enlargement: Employees are given more tasks at the same level.
Increases variety in work but may increase workload.
Q: What are key non-financial incentives for employees?
Empowerment
Empowerment: Employees have more control over decision-making.
Encourages innovation and responsibility.
Q: What are key non-financial incentives for employees?
Teamwork & Recognition
Teamwork & Recognition: Creating a positive work environment.
Improves morale and motivation.
Q: What is Maslow’s Hierarchy of Needs?
A: Maslow’s theory suggests employees are motivated by five levels of needs:
Physiological Needs – Basic pay, food, shelter.
Safety Needs – Job security, safe working conditions.
Social Needs – Teamwork, friendly colleagues.
Esteem Needs – Recognition, promotions.
Self-Actualisation – Personal growth and achievement.
What is Herzberg’s Two-Factor Theory?
A: Herzberg identified two key factors affecting motivation:
Hygiene Factors – Salary, working conditions, job security (prevent dissatisfaction but don’t increase motivation).
Motivators – Recognition, responsibility, career growth (increase job satisfaction and productivity).
What is Taylor’s Scientific Management?
A: Taylor believed employees are motivated by financial rewards and that:
Workers should be trained for maximum efficiency.
Piece-rate pay motivates employees to produce more.
Close supervision ensures high productivity.
