2.3 CONTROL Flashcards
1
Q
WHAT IS CONTROL?
A
“The measurement of accomplishment against the standards and the correction of deviations to assure attainment of objectives according to plans”.
2
Q
FUNCTIONS OF CONTROL
A
Helps in accomplishing organizational goals Judging accuracy of standards Making efficient use of resources Improving employee motivation Ensuring order and discipline
3
Q
PROCESS OF CONTROL
A
Well defined performance standards are to be established.
Standards are to be realistic and achievable.
Standards are to be established in consultation with employees
The employees should have a clear understanding about the standards set.
Compare the actual performance with the standard set.
Take note of the deviation(if any)
Take corrective action to correct the deviatio
4
Q
TYPES OF CONTROL
A
- ON THE BASIIS OF ACTIVITY
- ON THE BASIS OF GOALS
- ON THE BASIS OF NATURE
- ON THE BASIS OF STANDARD