1.1 MANAGEMENT

Question 1

MANAGEMENT DEFINITION?

Answer 1

“Management is a distinct process consisting of planning, organising, actuating and
controlling performance to determine and accomplish stated objectives by use of human
beings and other resources”.- George R. Terry.

Question 2

LEVELS OF MANAGEMENT?

Answer 2

1. TOP MANAGEMENT( apex organisational tier)
2. MIDDLE MANAGEMENT( departmental heads of organisation)
3. LOWER LEVEL MANAGEMENT(first-line managers focus on execution and control)

Question 3

MANAGEMENT IS ART OR SCIENCE?

Answer 3

BOTH. Art and Science are mutually interdependent and complementary. It is an art and is supported by the science of management. It is the oldest of arts and the youngest of sciences.

Question 4

WHAT IS SCIENCE?

Answer 4

A science is a systematised body of knowledge relating to an area of study and contains
some general truths explaining past events.

Question 4

WHAT IS SCIENCE?

Answer 4

A science is a systematised body of knowledge relating to an area of study and contains
some general truths explaining past events.

Question 5

MANAGEMENT AS SCIENCE?

Answer 5

1. As an organised body of knowledge has its own distinct boundaries and fields of activity.
2. It has its own set of principles and concepts moulded into a theory having descriptive, explanatory and predictive properties.
3. Deployment of means for the purpose of accomplishing certain ends.

Question 6

WHAT IS ART?

Answer 6

The term art means “applying skills and knowledge in accomplishing an end through
deliberate efforts”.

Question 7

MANAGEMENT AS ART?

Answer 7

1. Management is considered an art because it applied both knowledge and skill to achieve
   objectives.
2. It is one of the creative arts as it is the organiser and utiliser of the total resources.

Question 8

WHAT IS PROFESSION?

Answer 8

Profession is an area in which one professes to have acquired some special knowledge
used by way of either instructing, guiding, advising others or serving them.

Question 9

MANAGEMENT AS PROFESSION?

Answer 9

1. Existence of organised and systematic knowledge.
2. Formalised method of acquiring training.
3. A body to regulate the conduct and behaviour of members.
4. Existence of Code of conduct.
5. Service to society.
   It can be concluded that management is moving towards professionalism.
   The only missing aspect of professionalism is the absence of effective enforcement of
   professional organisation.

Question 10

WHO INTRODUCED MANAGERIAL ROLES?

Answer 10

HENRY MINTZBERG

Question 11

WHAT ARE MANAGERIAL ROLES?

Answer 11

1. INTERPERSONAL
2. INFORMATIONAL
3. DECISIONAL

Question 12

INTERPERSONAL ROLES?

Answer 12

1. FIGUREHEAD
2. LEADER
3. LIASION

Question 13

INFORMATIONAL ROLES?

Answer 13

1. MONITOR
2. DISSEMINATOR
3. SPOKESPERSON

Question 14

DECISIONAL ROLES?

Answer 14

1. ENTREPRENEUR
2. DISTURBANCE HANDLER
3. RESOURCE ALLOCATOR
4. NEGOTIATOR

Question 15

MANAGERIAL SKILLS?

Answer 15

1. TECHNICAL SKILLS
2. INTERPERSONAL SKILLS
3. CONCEPTUAL SKILLS
4. DECISION MAKING SKILLS

Question 16

MANAGERIAL FUNCTIONS?

Answer 16

1. PLANNING
2. CONTROLLING
3. ORGANISING
4. STAFFING
5. DIRECTING