1.2 EVOLUTION OF MANAGEMENT THEORY (classical approach) Flashcards

classical approach- fw taylor ad heri fayol

1
Q

WHAT IS MANAGEMENT THEORY?

A

The existence of management and its principles is as old as humanity.
The art of management has ancient origins, but the science of management developed
only after the Industrial Revolution.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

WHAT IS MANAGEMENT THEORY?

A

The existence of management and its principles is as old as humanity.
The art of management has ancient origins, but the science of management developed
only after the Industrial Revolution.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

3 APPROACHES TO MANAGEMENT?

A
  1. CLASSICAL APPROACH TO MANAGEMENT
  2. NEO-CLASSICAL APPROACH
  3. MODERN APPROACH
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

TYPES OF CLASSICAL APPROACH?

A
  1. SCIENTIFIC MANAGEMENT( FW TAYLOR)

2. PROCESS MANAGEMENT (HENRI FAYOL)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

WHO INTRODUCED SCIENTIFIC MANAGEMENT IN MIDVALE STEELWORK?

A

FREDRICK WILSON TAYLOR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

WHAT IS SCIENTIFIC MANAGEMENT?

A

“the art of knowing exactly what you want

men to do and then seeing that they do it in the best and cheapest way”.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

FW TAYLOR’S PRINCIPLES?

A
  1. Development of true science of management, so that the best method of performing each task could be determined.
  2. Scientific selection of workers.
  3. Scientific education and development of workers.
  4. Friendly cooperation between management and labour to be developed.
  5. Differential Price Rate system
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

TAYLOR’S CONTRIBUTION?

A

1) MENTAL REVOLUTION
2) WORK STUDY
3) STANDARDISATION OF TOOLS & EQUIPMENTS
4) SCIENTIFIC SELECTION & TRAINING
5) DIFFERENTIAL PIECE RATE SYSTEM
6) FUNCTIONAL FOREMANSHIP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

WHAT IS DIFFERENTIAL PRICE RATE SYSTEM?

A
  1. TIME RATE: WAGES= HOURS WORKED * RATE PER HOUR

2. PIECE RATE: WAGES= UNITS PRODUCED * RATE PER UNIT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

WHAT IS WORK STUDY?

A
  1. METHOD STUDY (study to find best method)
  2. TIME STUDY (eslabish standard of performance of each job)
  3. MOTION STUDY( study movements of machine to eliminate useless motion)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

WHAT IS FUNCTIONAL FOREMANSHIP?

A
  1. Segregate planning and performance on the shop floor and introduce specialisation.
  2. Appointment of eight foremen in all to control the various aspect of production.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

WHO IS THE FATHER OF SCIENTIFIC MANAGEMENT?

A

FW TAYLOR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

WHAT IS HENRI FAYOL ALSO CALLED?

A

FATHER OF PRINCIPLES OF MANAGEMENT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

WHICH BOOK DID HENRI FAYOL WRITE?

A

GENERAL AND INDUSTRIAL MANAGEMENT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

WHICH BOOK DID HENRI FAYOL WRITE?

A

GENERAL AND INDUSTRIAL MANAGEMENT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

WHAT IS PRINCIPLES OF MANAGEMENT?

A
  1. UNIVERSALLY APPLICABLE

2. FLEXIBLE GUIDELINES NOT RIGID RULES

17
Q

PRINCIPLES OF MANAGEMENT?

A
  1. DIVISION OF WORK
  2. AUTHORITY & RESPONSIBILITY
  3. DISCIPLINE
  4. UNITY OF COMMAND
  5. CENTRALISATION & DECENTRALISATION
  6. UNITY OF DIRECTION
  7. SCALAR CHAIN
  8. STABILITY OF TENURE
  9. REMUNERATION
  10. ORDER
  11. INCENTIVE
  12. SUBORDINATION OF INDIVIDUAL INTEREST
  13. EQUITY
  14. ESPIRIT DE CORPS
18
Q

WHAT IS UNITY OF COMMAND?

A

This principle emphasises that a subordinate should receive orders from one supervisor only.

19
Q

WHAT IS UNITY OF DIRECTION?

A

This means one head and one plan for group activities having the same objectives.

20
Q

WHAT IS UNITY OF DIRECTION?

A

This means one head and one plan for group activities having the same objectives.

21
Q

CENTRALISATION VS. DECENTRALISATITON?

A

Centralisation refers to the concentration of authority at one place or at one level in the organisation.
Decentralisation on the other hand means the dispersal of authority to the lower levels in the
organisation.

22
Q

WHAT IS SCALAR CHAIN?

A

These principles state that the chain of superiors ranging from the ultimate authority to the lowest level in the organisation.
It should not be rigid.

23
Q

WHAT IS SUBORDINATION OF INDIVIDUAL INTEREST?

A

In every organisation management and employees have their own interests. Employees should subordinate their interests to the general interest of the organisation.

24
Q

WHAT IS THE STABILITY OF TENURE OF PERSONNEL?

A

Every organisation should have a fair blend of youth and experienced people.
The labour turnover ratio is to be maintained at the lowest possible percentage.

25
Q

WHAT IS ESPIRIT DE CORPS?

A

This means the union is strength. This principle wants harmonious human relations in the organisation so that employees are loyal to the organisation.

25
Q

WHAT IS ESPIRIT DE CORPS?

A

This means the union is strength. This principle wants harmonious human relations in the organisation so that employees are loyal to the organisation.