2.2- Making marketing decisions Flashcards

1
Q

Design mix
Def?
3 factors?

A

Combination of function, costs and aesthetics when developing a product
Function, cost, aesthetic

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2
Q

Design mix
Function

A

What the product does and how well it does it

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3
Q

Design mix
Cost

A

How cost-effective the product will be to manufacture

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4
Q

Design mix
Aesthetics

A

How the product looks and appeals to customers

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5
Q

Product life cycle

A

The phases a product will go through in its life

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6
Q

4 stages of a products life cycle

A

Introduction, growth, maturity, decline

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7
Q

Features of introduction in product life cycle

A

-High research and development costs
-Profits may be negative
-Sales are low

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8
Q

Features of growth in product life cycle

A

-Rapid growth in sales and profits
-Customer is aware of product
-Demand is high

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9
Q

Features of maturity in product life cycle

A

-Face competition as market grows
-Sales peak
-May use discounts to keep sales high

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10
Q

Features of decline in product life cycle

A

-Profits and sales fall
-Could be withdrawn from sale if becomes unprofitable

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11
Q

2 things that can change the length of a product life cycle

A

How dynamic the market is- tech becomes out of date quickly
How strong the brand image is- a well-known brand will have longer life

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12
Q

3 Ways to extend a product’s life cycle
How it works and dis?

A

Product differentiation, create USP to stand out
Dis- must appeal to consumers
Reducing price, attracts customers from competitors
Dis- not sustainable, will affect business profits
Rebranding, can appeal to new customers
Dis- expensive

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13
Q

4 Factors a business considers for the price of a product?

A

Cost of raw materials, quality of product, brand image and demand for product

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14
Q

2 types of pricing strategies?

A

Pricing high- high prices and profit margins, low volume of sales (luxury products, have USP)
Pricing low- low prices and profit margins, high volume of sales (generic products, no USP)

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15
Q

4 factors that influence pricing strategies

A

Technology, competition, market segments, product life cycle

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16
Q

Pricing high strategy
Ads & dis

A

Ad- may have reputation for good quality
Dis- could slow down sales if too expensive

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17
Q

Pricing low strategy
Ads & dis

A

Ad- builds customer usage and loyalty
Dis- may be hard to raise selling price

18
Q

Cost plus pricing def?
Equation?

A

Adding a fixed amount / percentage, to the cost of making a product
Price= unit cost + (mark up % x unit cost)

19
Q

Prices based on cost
Ads & dis

A

Ad- Guaranteed profit per unit
Dis- Price may be expensive compared to competitors

20
Q

Competitive pricing

A

Setting a price based on competitor’s prices

21
Q

Promotional pricing and example?

A

Reducing prices in the short term e.g selling old stock

22
Q

Promotional pricing
Ads & dis

A

Ad- encourages customers to try a product
Dis- sales may only be high during promotion

23
Q

Promotion

A

Raising awareness and desire for a product

24
Q

3 key reasons why businesses promote

A

Inform consumers of new product/ service
Persuade consumers to buy product/ service
Remind consumers about benefits of product/ service

25
Branding
A product with unique character that is well recognised
26
Methods to create a strong brand? Ads & Dis?
Colour, packaging, slogan, celeb endorsement Ad- brand awareness, customer loyalty Dis- costly to maintain, need for good reputation
27
5 promotion strategies
Advertising, sponsorship, product trials, special offers, branding
28
Advertising Def? 2 Ads & dis?
Any method of promotion that is paid for Ads- Target many consumers, control message Dis- Expensive, not flexible
29
Sponsorship Def? 2 Ads & dis?
Financially supporting an event or person Ads- Build awareness, target market Dis- Expensive, could tarnish reputation w association
30
Product trials Def? 2 Ads & dis?
Free samples to encourage customers to try a product Ads- Competitive advantage, entices customers to visit store Dis- Labour intensive, costly
31
Special offers Def? 2 Ads & dis?
incentives to persuade customers to make purchases Ads- Entice customers, clear excess stock Dis- Can reduce profit margin, sales may only be high during the offers
32
Branding Def? 2 Ads & dis?
A product with unique character that is easily recognised Ads- Builds awareness, customer loyalty Dis- Expensive, negative attributes tarnish reputation
33
Promotional strategy
Combining promotion methods to reach the target audience
34
4 ways technology can be used in promotion
Marketing on social media, apps, newsletters, targeted online advertising
35
Marketing on social media Def? Ad & dis?
Producing content that can be easily be shared Ad- Cheap Dis- Needs to appeal to audience
36
Apps in promotion Ad & dis?
Ads in app, notifications Ad- Notifies customers of new products/deals Dis- Require expertise to create an effective app
37
E-newsletters to promote Def? Ad & dis?
Newsletters sent to customers who selected to receive them Ad- Maintain customers Dis- Don't attract new customers
38
Targeted online advertising Def? Ad & dis?
Websites tracking users activity through cookies Ad- Create products for customers' interests Dis- May be few trends
39
Retailing 2 Ads & Dis
Ads- Customers can try the product, no need to wait for delivery, can improve convenience Dis- Require premises that are expensive, and costs of employees
40
E-tailing 2 Ads & Dis
Ads- Lower costs due to no premises, open 24/7 Dis- Items can't be seen in person, can't pay in cash
41
3 Ways the marketing mix can cross over
Product with high cost of production requires a higher price Clothing products sell better when customers can try it on in a store Expensive products require high quality of promotion e.g celebs