2.2 - Application Software - Business

Question 1

business software

3/9 markers

Answer 1

for business, often made for bespoke

Question 2

types of business software

Answer 2

MIS - management info system
CAD/CAM
Collaboration
Expert Systems
Project Management
Healthcare
Manufacturing
Publishing
Multimedia

Question 3

management info system - mis

Answer 3

combo of computer hardware that is used to gather data that is relevant, internally and externally for an organisation

Question 4

adv mis

Answer 4

it helps with better decision making

• a single integrated system allowing for improved communication between relevant personnel

Question 5

disadv mis

Answer 5

quality is dependent on the quality of data

innacurate data = innaccurate info, impacts decision making

security issues - robust security issues need to be implemented. can then impact the finance and operation of the organisation

Question 6

collaboration purpose

Answer 6

manage/share process files or docs and other type of data FROM MULTIPLE USERS anytime

EG TEAMS

Question 7

advan collaboration

Answer 7

efficiency - the team members can work together

it can be accessed 24/7 as long internet is available.

Question 8

disadv collaboration

Answer 8

reduce personal contact between members bc everything is online

network failure can cause delays

Question 9

expert systems

Answer 9

are large databases that mimic the knowledge/experience of a human expert

e.g ai, medical diagnosis programs

Question 10

expert systems benf

Answer 10

process LARGE amounts of data

it reduces the time required to solve problems

reduces human error

Question 11

expert systems disadv

Answer 11

there’s a lack of creative response available from human experts

they need to relearn to adapt to changing environment

difficult to automate complex processes

Question 12

project management purpose

Answer 12

improve efficiency of a program.

Question 13

project management adv

Answer 13

• sharing of docs + files
• aids management of risks, forecasting and budgets

Question 14

project management disadv

Answer 14

it complicates simple projects.

costly

time consuming to learn.

Question 15

Manufacturing

Answer 15

used for scheduling,shipping, purchasing, customer management for an organisation

Question 16

manufacturing ben

Answer 16

• improve collaboration and workflow + data quality/accessiblity

Question 17

manufacturing disadv

Answer 17

exp, it has downtime which can happen because of network and system issues

Question 18

CAD

Answer 18

designing/documenting products

Question 19

CAD benf

Answer 19

• rapid design changes, reduced human error

Question 20

CAD disadv

Answer 20

• high training costs, software - using large amount of computer processing power

Question 21

CAM

Answer 21

manufacturing process

Question 22

CAM +

Answer 22

designers can construct physical prototypes during the design process, highly accurate.

Question 23

CAM -

Answer 23

exp training
exp advanced manufacturing devices.

Question 24

publishing

Answer 24

create page layouts by combining text and graphics

Question 25

publishing +

Answer 25

text can wrap around images

• page layout temps look same

Question 26

publishing -

Answer 26

complex software (training), exp training

Question 27

healthcare

Answer 27

avaialbe for diff purposes like x ray or mri scan

Question 28

healthcare +

Answer 28

increased patient satisfeiaction
diagnoisis of patient symptons it aids it

Question 29

healthcare disdadvn

Answer 29

it can be impacted if the system goes down, training is needed