(21) The importance of motivation in the workplace Flashcards
1
Q
Why is employee motivation important?
A
- Easier to attract employees
- Easier to retain employees
- Higher labour productivity
2
Q
What is the Herzberg two factor theory?
A
It is a theory that mentions all the motivators and hygiene factors that affect employees motivation and job satisfaction.
3
Q
What are the motivators?
A
- Achieving aims
- Chance of promotion
- Responsibility
- Interesting work
4
Q
What are the hygiene factors?
A
- Pay
- Working conditions
- Job security
- Staff relationships
5
Q
What is job enrichment?
A
It is where a worker’s job is made more challenging and interesting.
6
Q
What is Maslow’s hierarchy of needs?
A
It is a list of needs that are arranged to show that some needs are more important than others.
7
Q
What are the factors in the hierarchy of needs?
A
1) Physiological needs
2) Safety and security
3) Social needs
4) Esteem needs
5) Self actualisation
8
Q
What is Taylor’s theory of scientific management?
A
This theory states that workers were motivated by money.
