(20) Training Flashcards
1
Q
What is training?
A
It is a process that involves increasing the knowledge and skills of an worker to enable them do their job more effectively.
2
Q
What is induction training?
A
It is training given to employees who fist start a job.
3
Q
What might induction training include?
A
- A complete tour of the workplace
- Intro to senior staff
- Company aims, history and objectives.
- Health and safety training
4
Q
What is on the job training?
A
Training that happens while doing the job.
5
Q
What are the types of on the job training?
A
- Watching another worker
- Mentoring
- Job rotation
6
Q
What is off the job training?
A
It is training that happens away from the work area.
7
Q
What are the advantages of on the job training?
A
- Output is being produced
- Cheaper than other forms of training
- Easy to organise
8
Q
What are the disadvantages of on the job training?
A
- Output may be lost if the workers make mistakes
- May be stressful for the worker if showing others
- Staff may be frustrated if they are unpaid trainers
9
Q
What are the advantages of off the job training?
A
- Output not affected by mistakes.
- Learning can’t be distracted by work.
- Customers and others are not put at risk.
10
Q
What are the disadvantages of off the job training?
A
- No output
- Can be expensive
- Takes time to organise
11
Q
What are some benefits or training?
A
- To increase productivity
- To improve labour flexibility
- To improve job satisfaction and motivation
- For job promotion
