(17) Barriers to communication

Question 1

What are the barriers to communication?

Answer 1

• Lack of clarity
• Technological breakdown
• Poor communication skills
• Jargon
• Long chain of command

Question 2

What are some problems of ineffective communication?

Answer 2

• Higher staff turnover
• More staff absences
• Poor customer service

Question 3

How can barriers to communication be removed?

Answer 3

• Recruit staff with good communication skills
• Training staff to improve their communication skills
• Remove some managements levels in the chain of command.
• Organizing social events