2019 Flashcards

1
Q

benefits of being entrepreneur

A

•own boss- make all decisions, control over working life, (choose opening hours, employees, clients)
•can make money (employee limited to salary)
•following your dreams-can create dream job
•personal fulfillment- sense of achievement

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2
Q

steps in planning

A

•SWOT analysis- identify strengths, weaknesses, opportunities and threats
•set objectives- use swot results to set objectives. eg aer lingus did swot-price too high- objective to become low-cost airline
•devise strategies- plans of action that set out how to achieve objectives

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3
Q

organizing

A

•arranging all resources (human-employees, physical-equipment, financial-money ) in most suitable form to achieve aims

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4
Q

controlling

A

•staying in target, taking corrective action
steps
1. set goals- eg 10% increase in sales in next year
2. measure performance regularly- eg 1 month in sales have fallen
3. measure deviations & investigate- eg looks at fall and why sales fell
4. take corrective action- eg more advertising & price reduction

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5
Q

reasons for industrial disputes

A

•pay & conditions- post, overtime rates, holidays, hygiene & safety, heating
•dismissal or suspension of fellow worker
•employer refusing to recognize union- eg ryan air pilots

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6
Q

importance of business being environmentally friendly

A

•increased sales-growing demand for green products, sets apart usp, eg Boeing 20%les fuel
•lower costs-less waste (3rs), les in landfill
¥better image- good pr, increased customer loyalty eg.Body Shop
•compliance with laws-gives passing more green laws, going green allowed business to day ahead of curve

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7
Q

inflation impact

A

•high inflation is bad for business
•employees-higher wages (cost of living claims), business costs increase/lower profits/possible strikes, so bad ir
•products more expensive-consumers but less, falling sales, etc
•cost if all purchases for business increases- stock, energy, falling profits

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8
Q

interest rates

A

•cost of borrowing
•determined by ecb
•repayments on business loans will increase, increased costs & lower profit, company may not afford workforce so redundancies

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9
Q

cost of borrowing
(interest rates)

A

•lower interest rate cheaper to borrow as repayment low& consumers will borrow. high rates discourage business expanding. consumers with mortgages will have less disposable income of rate go up, lowering demand and sales fall

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10
Q

unemployment impacts

A

•unemployed-less money to spend, less demand, falling sales
•more people looking for fewer jobs-easier for business to find employees, can offer lower wages which reduced cost (min wage tho)
•govt- more social welfare payments, increase taxes, business less profit, more expensive to hire
•emigration- eg brain drain in 80/

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11
Q

benefits of enterprise in business

A

•innovation-improved/new/services, increasing sales/profits/business survival
•efficiencies-reducing costs through more efficient ways of producing. making more competitive
•creativity-employees can create without being punished, etc, morale

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12
Q

benefits of enterprise in community

A

•employment
•community engagement-local people involved, enriching lives
•wealth creation-for individuals & community
•quality of life- eg tidy towns

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13
Q

importance of good communication

A

•improves ir- listening to grievances & taking them out
•increased productivity-clear simple instructions ensuring workers know what’s expected
•better decision making- reg management meetings, bring skills/expertise
•upward communication encouragement- employee suggestions ,pos contributions to business

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14
Q

barriers of communication

A

•language-jargon/technical-use simple
•info overload-large volume info eg. emailing too much, use short snappy emails
•prejudice-if receiver doesn’t like sender
•timing-if message too late eg out of hours emails
•poor listening skills-distracted
•trust-skeptical if senders intentions

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15
Q

maslows hierarchy of needs

A

•physiological-basic needs water, food
•safety- safe&secure, fincancial
•social- friendship, acceptance
•self esteem- self respect, feel valued, respected by others
•self actualisation-personal growth, reaching potential

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16
Q

autocratic leading

A

manager makes all decisions, constant supervision, doesn’t take advice, no delegating authority so employees do what they’re told

17
Q

democratic leading

A

manager involves ebonies in decisions, encourages, delegates, takes their views into account, reasons with employees, explains

18
Q

laissez faire leading

A

manager very little involvement in decisions, set goals and timeframes but leaves employees to achieve results

19
Q

factors that influence leadership style

A

•if you have capable trustworthy creative employees then laissez faire
•if employees are new, inexperienced, maybe autocratic do they know what they need to do
•communication channels- leaders who keep open lines of communication s& encourage feedback often adapt democratic, making inclusive environment

20
Q

liquidity

A

ability to pay immediate debts

21
Q

how solve liquidity

A

•selling slow moving stock
•improve stock control
•improve credit control
•increase prices
•use cash for forecasts to avoid liquidity problems
•sell investments to improve any neg trend/illiquidity

22
Q

acid test/quick ratio

A

current assets - closing stock/current liabilities
•if ratio falls below 1:1, business is illiquid
•if business total assets <total liabilities then its insolvent

23
Q

liquidation

A

assets are sold off and company is closed down

24
Q

short term sources of finance

A

•bank overdraft
•accrued expenses
•credit card
•trade credit
•factoring

25
Q

bank overdraft

A

limit even if have insufficient funds, report with interest
•advs- interest on amount overdrawn, no security, interest tax deductible
•disadvs- expensive, 30 days free of o/d, back can ask for repayment, extra charges if go over limit
eg- shop selling toys may get bank o/d in september to purchase stock for christmas season. owner expects stock will be sold by december and o/d can be repayed

26
Q

accrued expenses

A

•utilities send out deadline for payment, business uses money for utility to finance but will receive money back in time to pay
•advs- no interest, no security
•disadv- cut off, only survie to finance certain utilities
eg- a company might receive goods or services and pay for them at later date

27
Q

credit card

A

•pay using cc, repaid in full at end of month
•advs- safe
•disadvs- high interest rate, govt tax on cc

28
Q

factors determining price

A

•cost- making & selling. breakeven
•competitors price- better/same/worse quality then what price eg. Pepsi and Coke
•consumers- what target market can afford eg. BT jeans vs Penneys
•legal regulations- excise duties/vat, govt power to set min/max pricing eg. min unit pricing for alcohol 2022

29
Q

strategic alliances benefits

A

•cost effective expansion- split costs, sharing of expertise & skills
•more successful expansion- brainstorm ideas, best possible ideas
•new markets- gaining loyalty of customers of other company’s customers

30
Q

strategic alliances disadvs

A

•disagreements- smaller business can feel obscured by bigger company
•corporate secrets may be lost

31
Q

performance appraisal

A

•setting objectives and tone frame then meet and review. good for morale & communication.
•spot workers underperforming, identify those to be promoted, motivated, improved communications (reg meetings)

32
Q

public relations

A

•efforts of business to create s& maintain pos image by favorable publicity
•attract publicity- eg. or stunt red bull and free fall skydiver
•target certain customers- eg, sponsor events
•building image that reflects well
•counter bad publicity eg. dominos

33
Q

pr techniques

A

•sponsorship- financially supporting team/event
•public service activities- eg. tesco charities
•influencer- through tiktok
•news conference & press releases
•events- eg christian louboutin exclusive invitation only events, doesn’t advertise