2. Using In Basket Flashcards

0
Q

Can you close start up activities. The small icons below the epic button.

A

No

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1
Q

What is hyperspace?

A

The architecture that house epics integrated suite of products

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2
Q

What is a workspace

A

A space where work is done.

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3
Q

How can you get to the in basket name two ways

A

Hyperspace toolbar

Dashboard

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4
Q

What items might be listed in the in basket mean toolbar

A

Create new message
Search
Forward a message
No patient specific tasks

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5
Q

In basket folder list is used for what reason

A

To store messages for example results and patient call back

If the folder is present it will contain at least one message

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6
Q

Where is in basket of views located

A

In the bottom lower corner it contains my in basket, opened patients, my out basket,

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7
Q

What are some functions the in basket folder toolbar will do?

A

These are folder specific items. Designed to help you perform patient related tasks they are based on the type of message and Can vary

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8
Q

How are messages built in epic

A

Messages are built as a report and are viewed in the report toolbar for example in the results folder a user can read to result in the default message report

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9
Q

Message report pane is used for what functions

A

To display the default report for that in basket folder

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10
Q

What type of items may be seen in the legend?

A

Priority
Green ball work assigned or taken
Critical messages

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11
Q

You read a patient results message

Message is abnormal and wine is normal what might you do you in response to these messages

A

Call the patient

Message am a contact the patient

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12
Q

Which folders have message responsibility. Also known as the green ball of responsibility.

A

Patient calls

Result’s folder

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13
Q

What are three reasons to write a note about a test result also known as a result note?

A

To document your thoughts about the result

To request clinical stuff follow-up with patient

To document follow-up done with the patient

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14
Q

What method might be used to document calls to patients about their results?

A

Using a result note is faster and is tied to the order whereas a telephone encounter is not

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15
Q

What is an advantage of using result notes?

A

Result notes file with the order so it will appear in reports and chart review for example

16
Q

How do you exit (close) a patient workspace?

A

Use the upper X

17
Q

What is a reason to use a result note?

A

It can be routed with responsibility to other staff

18
Q

The epic term for one visit (office visit, phone call, etc. ) is…

A

Encounter

19
Q

From the inbox when you click reflux in the results folder a workspace name the workspace.

A

Order entry activity opens

20
Q

In the results folder it is a comment part of a chart?

A

No

21
Q

Is there a Done button in Open charts folder?

Why are why not

A

iMessage in that folder removes itself when someone else closes the encounter

22
Q

When you grant access to your in basket is a message sent to the person you invited?

A

No the system assumes in person contact to tell the other person you’ve added them

23
Q

What is a persistent attachment in the inbox?

A

Where you attached to another’s in basket under the Gen. tab

24
Q

How do you change departments once you log into epic

A

From the epic button to change context

25
Q

What do you do for non-responsibility messages

What do you do for message with responsibility

A

Nonresponsibility press delete done

Responsibility messages click reviewed

26
Q

Will linking a patient to a staff message become part of the patient’s record?

A

It will depend on the type of message

27
Q

Will the option tab control when a message will be sent to the recipients in basket if unread?

A

Yes the option tab can be used to set information such as when a message to be sent and when it should be retracted

28
Q

Where do result notes file in order to be seen

A

Result notes appear in the order reports

29
Q

New to epic 2014. You can jump into an encounter from chart review to add to its charting. If encounter is closed in addendum will open

A

True

30
Q

Do I send an RX response message

A

Approve a refusing medication via an RX request message

31
Q

Why did I receive an RX response message

A

The clinician has approved a refused to patients refill request that you sent