2. The changing nature of work and employment Flashcards
How are processes of control subject to the responses of the employees
Control processes can meet resistance from employees, workers like to have a sense of control over how work is organised including time, effort and decision making. Most workplaces have employers who consent to managerial control and will maintain the systems put in place from managers.
Identify the different forms of labour flexibility and their impact on the employment relationship.
Numerical flexibility - This can impact the ER in the instance that an organisation may reduce the number of workers and spread the work over the remaining workers, lowering morale and worker health.
Functional flexibility - Reorganises the organisation to meet up to date legislation and technological change, keeping the workforce up to date with the current climate. This improves job motivation through continuous rotation in the workplace and further training for employees.
Financial flexibility - This is where the organisation can alter the wages due to external pressures such as minimum wage and the economic climate. This can have a negative on the employee relationship and may need unions to intervene.
Temporal flexibility - Variations in the hours people work. This benefits the ER with employees having further choice of working hours to benefit their work and lifestyle balance.
Understand the effects of working longer hours, work intensification, emotional labour and knowledge work.
Working longer hours is a common occurrence in the modern workplace. Employees have less ability to arrange work and family time due to unpredictable working hours.
Work intensification is usually associated when an organisation has a deadline to be met and work intensification is set to meet this deadline. It has negative consequences on employment health and higher stress levels.
Emotional labour occurs usually when a worker has to deal with customers. It involves how often and they have to display emotion and the variety of emotions they display. It can have negative effects on the employee such as the restriction to display natural emotions.
Knowledge work - Where an employer works using their knowledge of a particular set of skills. An example would be a software programmer working in the IT industry.
