2. Patient Care and Management & Radiation Safety Flashcards
is the process of correctly matching a patient
to appropriately intended interventions and
communicating information about the
patient’s identity accurately and reliably
throughout the continuum of care
Patient Identification
is “an interaction that produces a satisfying
result through an exchange of information”
Effective
Communication
all stimuli other than the spoken word involved
in communication
Nonverbal Communication
Nonverbal Communication Examples
- May repeat or stress the spoken message
- May contradict the spoken word
- May accent the spoken word
- May regulate the spoken word
- May totally substitute in some instances for verbal communication
is the existence of a variety of cultural groups within a society
Cultural Diversity
include culture, religion, ethnicity, language, nationality,
sexual orientation, class, gender, age, disability, health differences,
geographic location and lots of other things
Cultural groups
the rate at which one speaks, the volume of the voice, fluency, and vocal
patterns combined into one category
Paralanguage
has to do with the sound of speech rather than the content
Paralanguage
Must be obtained in order to ascertain that the transmitted message
has been correctly received
Feedback
Having the patient repeat the directions that were given, or simply
having the radiographer observe him to be certain that he is doing as
he was instructed
Feedback
Therapeutic
Communication
Techniques
- Establishing guidelines
- Reducing distance
- Listening
- Using silence
- Responding to the underlying message
- Restating the main idea
- Reflecting the main idea
- Seeking and providing clarification
- Making observation
- Exploring
- Validating
Nontherapeutic
Communication
- Judgmental statements
- Cliché statements
- False reassurance
- Defending
- Changing the subject
- Giving advice
- Subjective interpretation
- Disagreeing
- Probing
- Demanding an explanation
can be defined as the process of influencing patient behavior and
producing the changes in knowledge, attitudes and skills necessary to
maintain or improve health
Patient Education
Patient Education
Includes:
-Preparation necessary for the procedure or examination
-Purpose and the mechanics of the procedure and what will be
expected of the patient
-The approximate amount of time the procedure will take
-An explanation of any unusual equipment that will be used during the
examination
-The follow-up care necessary when the procedure or examination is
complete
Patient Education Different Learning Styles:
- Global versus linear
- Visual
- Auditory
- Kinesthetic
Some people look at the entire picture and the details
Global
Material must be presented as a graphic design or in pictures
Visual
Learning is by verbal explanation alone
Auditory
Learning is by demonstration and followed by return
demonstration
Kinesthetic
Occupational exposure may be from the primary beam or from scatter radiation
Personnel Safety
Radiographers are prohibited from activities that would result in direct exposure to the primary x-ray beam
Personnel Safety
Cardinal Principles:
STD: Shielding, Time and Distance