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CIMA E1 Organisational Management > 2. Organisational structure > Flashcards

2. Organisational structure Flashcards

1
Q

Mitzberg

A 
Strategic Apex
Technostructure
Support Staff
Middle Line
Operating Core
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2
Q

Strategic apex

A

Top management

drives the direction of the business through control over decision making

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3
Q

Technostructure

A

Analysts

drives efficiency through rules and proceedures

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4
Q

Operating core

A

Operations, operation processes

daily activities

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5
Q

Support staff

A

expertise, finance, HR, admin, IT

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6
Q

Middle line

A

middle management

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7
Q

Mintzberg organisational structures

A 
Simple structure
Machine Bureaucracy
Professional Bureaucracy
Divisionalised form
Adhocracy
Missionary organisations
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8
Q

Simple structure

A

strategic apex is dominant

effective in small entrepreneurial organisations

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9
Q

Machine bureaucracy

A

technostructure is dominant
control by rules
work is standardised
improving performance

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10
Q

Professional bureaucracy

A

operating core is dominant

control excercised via training i.e. accountants, hospitals

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11
Q

Divisionalised form

A

Middleline is dominant
Organisation is too large to be standardized
Controlled via KPIs

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12
Q

Adhocracy

A

Support staff are dominant
Mix of skills
Work project based i.e. TV production companies

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13
Q

Missionary

A

little structure or formal control i.e. start up companies

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14
Q

Types of structure

A

entrepreneurial
functional
divisional
matrix

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15
Q

Entrepreneurial

A

built around owner managers small businesses in early start up

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16
Q

Functional

A

group employees that undertake similar tasks into departments i.e. finance, marketing

found in organisations who have outgrown the entrepreneurial stage

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17
Q

Divisional

A

organisation split into divisions overseeing a product i.e. cars, motorbikes, a geographic section, a customer

18
Q

Geographical structure

A

similar to divisional, each division covers a specific location
Head office maintains authority

19
Q

Matrix structure

A

combines functional and divisional structures

used for project management

20
Q

boundary less organisations

A

Virtual
Modular
Hollow

21
Q

Virtual

A

geographically dispersed

exists electronically

22
Q

Modular

A

manufacturing broken down in to modules either made in house or outsourced

23
Q

Hollow

A

split activities into core and non core core are kept in house non core are not strategically important and are outsourced

24
Q

Outsourcing

A

contracting out work to specialist providers

25
Q

Business process outsourcing

A

contracting out specific business functions i.e. IT, HR

26
Q

Core competences

A

something that you do that drives competitive advantage and is difficult for your competitors to copy

not to be outsourced

27
Q

Service Level Agreement SLA

A

negotiated agreement between supplier and customer regarding the level of service to be provided

28
Q

Transaction cost

A

indirect costs expenses incurred through outsourcing

29
Q

Transfer costs

A

Outsourcing costs

30
Q

Offshoring

A

relocating corporate activities to a foreign country

31
Q

Scalar chain

A

no of levels in the organisation

32
Q

Span of control

A

number of employees managed by manager

33
Q

Tall organisations

A

Long scalar chain
Hierarchy, many managers
Narrow span of control
i.e. british armed forces

34
Q

Flat organisations

A

Short scalar chain

Wide span of control

35
Q

Shared services

A

moving localised functions to a centralised one

36
Q

joint venture

A

new or shared organisation set up by two or more firms

37
Q

Strategic Alliance

A

sharing of resources and activities. Contractual agreements, no separate company formed

38
Q

Franchisee

A

franchisee manufactures a product and franchiser maintains control

39
Q

Licensing

A

another company manufactures or sells a patented product

40
Q

Consortia

A

short term legal entity to deliver a particular project i.e. London olympic park

41
Q

Characteristics of a strategic alliance

A 
Synergy
Risk reduction
Cooperation
Clarity
Positioning opportunity
Complementary attributes
Win Win situation

CIMA E1 Organisational Management (9 decks)

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