2. Organisational Purposes Flashcards

0
Q

According to Rosemary Stewart’s studies, what activity do emissaries perform?

A

Represent organisation to outside world

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1
Q

What are the five types of managers identified by Rosemary Stewart?

A
Emissaries
Writers
Discussers
Trouble-shooters
Committee members
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2
Q

According to Rosemary Stewart, what activities do writers perform?

A

Produce statements, reports and key messages

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3
Q

According to Rosemary Stewart, what activities do discussers perform?

A

Developing ideas and liaising with others

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4
Q

According to Rosemary Stewart, what activity do trouble-shooters perform?

A

Solving and avoiding problems

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5
Q

According to Rosemary Stewart, what activities do committee members perform?

A

Attend and participate at meetings to monitor and further develop the business

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6
Q

According to Mintzberg, what are the three broad categories of management roles?

A

Providing information
Making decisions
Interpersonal relationships

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7
Q

In a nutshell, what is the “modernist” view of managers?

A

They act as free agents on an objective thing known as the organisation

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8
Q

In a nutshell, what is the “symbolic-interpretist” view of managers?

A

Organisation affects the manager as much as the other way around

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9
Q

In what three ways may an organisation formally express its purpose?

A

Vision
Mission
Values

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10
Q

A Vision is used to express…

A

Where the organisation wishes to be in the future

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11
Q

A Mission describes the…

A

Core purpose of the organisation

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12
Q

Values define the…

A

Type of organisation management would like it to be

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