2. Organisational Purposes Flashcards
According to Rosemary Stewart’s studies, what activity do emissaries perform?
Represent organisation to outside world
What are the five types of managers identified by Rosemary Stewart?
Emissaries Writers Discussers Trouble-shooters Committee members
According to Rosemary Stewart, what activities do writers perform?
Produce statements, reports and key messages
According to Rosemary Stewart, what activities do discussers perform?
Developing ideas and liaising with others
According to Rosemary Stewart, what activity do trouble-shooters perform?
Solving and avoiding problems
According to Rosemary Stewart, what activities do committee members perform?
Attend and participate at meetings to monitor and further develop the business
According to Mintzberg, what are the three broad categories of management roles?
Providing information
Making decisions
Interpersonal relationships
In a nutshell, what is the “modernist” view of managers?
They act as free agents on an objective thing known as the organisation
In a nutshell, what is the “symbolic-interpretist” view of managers?
Organisation affects the manager as much as the other way around
In what three ways may an organisation formally express its purpose?
Vision
Mission
Values
A Vision is used to express…
Where the organisation wishes to be in the future
A Mission describes the…
Core purpose of the organisation
Values define the…
Type of organisation management would like it to be