2. Know Yourself

Question 1

__ requires the work of both individuals and organizations in order to create an environment where people and their ideas can thrive. p25

Answer 1

Leadership

Question 2

When you deal with people, there are three groups you want to benefit: p30

Answer 2

The customers, organizations, and team members or individual workers.

Question 3

In essence, __ is how I, the individual, feel that the organization I work for values me and my talents and opinions. p31

Answer 3

Morale

Question 4

__ people in the workplace use politics and behavior to further their own agenda at the expense of others. p35

Answer 4

Cain-like

Question 5

In reality, your dept budget is about __% complete each year before the first discussion is had, since salaries, benefits, and the contrast cost of running the business stay the same. p36

Answer 5

93%