1. The Organizational Foundation for Leadership Flashcards
__ process is composed of elected officials, the fire board, or another entity and represents a minority of those involved in the system. The “whats”. p2
governance process
__ process is filled by appointed officials such as dept heads and the city manager. The “hows”. p2
management process
Third portion of the model is the __ __ section. p3
service delivery
This means that even though officially you should spend very little of your actual workday on improving the system, the organization must evaluate and integrate frontline suggestions for improvement on an ongoing basis. p4
Inverse change rule
Ultimately, __ become the filter through which we make decisions. p8
values
The __ __ suffocates the members of the organization from getting their job done. p12
wet blanket
__ leadership is what holds the organization together and navigates it through both calm seas and horrendous storms. p12
organizational leadership
The final and perhaps the most important aspect of organizational leadership is the ability to create a __ __ for members. p13
Learning environment
__ leadership, whether official or unofficial, is the ability to develop a vision and create action that aligns with that vision. p13
Individual leadership
One of the biggest management task is __ and understanding why they’re necessary. p18
metrics
__ is about recognizing the value of the people around you in word and in action. p20
Humility
__is about being confident enough to be humble, and yet strong enough to make the decisions that need to be made. p20
Security
__ means being able to take care of the hard personnel issues that need to be done. p21
Security
Leadership uses __ __ to set forth ideas, but always involves cooperation and __ __. p21
centralized control
decentralized execution
