1.4.5 Leadership

Question 1

good leaders….

Answer 1

1. experience (decision making)
2. communications
3. just ( Morales& values) - people cared for and lead, - develop leadership skills (difficult conversations) training
4. humble and humility
5. integrity
6. trust
7. charismatic
8. make sacrifices (deflect credit and responsible for blame)

Question 2

a leader is….

Answer 2

someone who provides direction, sets strategy

to be in charge, to be superior, have influence over others = follow them

Question 3

leadership

Answer 3

1. motivating and inspiring people
2. innovators (encourage others, accept change)
3. natural abilities/instincts
4. respected/trusted by followers
5. creates change
6. original develops
7. wins followers

Question 4

a manager

Answer 4

enact the plan/delegate authority used

to supervise, to be in charge of, maintain control over resource, follow them (people, stock, functions, budgets)

Question 5

management

Answer 5

directing/monitoring others 
problem solver 
official position of responsibility 
accept/conform norms of business 
plans/organise/co-ordinate 
maintain 
has employees

Question 6

4 types of leadership

Answer 6

1. autocratic
2. democratic
3. laissez-faire
4. paternalistic

Question 7

paternalistic (Henry ford)

Answer 7

final leaders decision employees POV considered
link to mayo (address employees needs)
parent child
little delegation
softer authoritarian leadership = increase employee motivation and decrease staff turnover
leader explains reasons for certain actions
consultation - find out views of employees (decide what’s best)
employees need direction (important = cared for) - care about feelings happy
interested in security/social needs of staff

e. g. corporate leadership, government, administration
- ve: incentives (env & fringe benefits) & systems to show cared for

Question 8

democratic

Answer 8

leader encourage participation in decisions
focus of power with whole group
leadership functions shared in group
employees greater involvement in decision making
emphasis on delegation and consultation
trade off between decision making and motivation/morale

Question 9

democratic types

Answer 9

1. democratic persuasive = leader makes decision, persuades subordinates into best option
2. democratic consultative = leader consults with subordinates then makes decisions

Question 10

autocratic

Answer 10

McGregor theory 
leader all decisions 
centralised decisions 
little delegation & controlling 
power culture, rewards/penalties 
division of labour 
focus of power within manager 
communication top down 1 was 
e.g. factories/fast food 

adv: making stressful decision (important) = no debate
dis: workers have no say, no valid opinion (demoralising)

Question 11

laissez - faire

Answer 11

leave alone
leader = little input in day to day
managers/employees = freedom to do what is best
effective staff willing and ready for responsibility = motivate
conscious decision to delegate
not same as abdication
only monitor work at high level

adv: employees empowered = decisions, personal growth/motivate, learn and develop, freedom, faster decision making
dis: isolated with no help or guidance, confused chain of command, low morale