1.4.3 Organisational structures Flashcards
What 3 things do organisational structures define?
roles of work force
how communication is passed down
route in which decisions are made
What are organisational charts?
show structure of firm and how it is split and the roles of the employees
What is the role of the director?
responsible to run business in interest of owners
What is the role of the manager?
controlling business and making day to day decisions
What is the role of the team leaders?
members of team who resolve issues
What is the role of the supervisors?
monitor and regulate work
What is the role of the professionals?
need high levels of qualifications
What is the role of the operatives?
skilled workforce involved in production process
What is the chain of command?
the way authority is passed down
What is the span of control?
number of subordinates a person controls
Define responsibility?
being accountable for an action
Define authority?
ability to carry out a task
What is centralisation?
organisation where decisions are made at the centre
What is decentralisation?
organisation where decisions are made down the chain of command
What is delegation?
authority passed down to subordinates
3 adv of centralisation?
economies of scale
experienced and skilful views
strong leadership
3 adv of decentralisation?
motivates workers
job satisfaction
flexibility and quick response to change
Define a tall structure?
long chain of command and narrow span of control
Define flat structure?
short chain of command and wide span of control
Define matrix structure?
involves people together in group project to connect with different people and skills
What are the 3 implications of tall structures?
managers have tight control
clear structure
clear route for promotion
What are the 3 implications of flat structures?
communication is good
decisions made quicker
may lose control
What are the 3 implications of matrix structure?
motivation
based on skills and is effective
problems with speed of decision making
