1.4.3 Organisational structures

Question 1

What 3 things do organisational structures define?

Answer 1

roles of work force
how communication is passed down
route in which decisions are made

Question 2

What are organisational charts?

Answer 2

show structure of firm and how it is split and the roles of the employees

Question 3

What is the role of the director?

Answer 3

responsible to run business in interest of owners

Question 4

What is the role of the manager?

Answer 4

controlling business and making day to day decisions

Question 5

What is the role of the team leaders?

Answer 5

members of team who resolve issues

Question 6

What is the role of the supervisors?

Answer 6

monitor and regulate work

Question 7

What is the role of the professionals?

Answer 7

need high levels of qualifications

Question 8

What is the role of the operatives?

Answer 8

skilled workforce involved in production process

Question 9

What is the chain of command?

Answer 9

the way authority is passed down

Question 10

What is the span of control?

Answer 10

number of subordinates a person controls

Question 11

Define responsibility?

Answer 11

being accountable for an action

Question 12

Define authority?

Answer 12

ability to carry out a task

Question 13

What is centralisation?

Answer 13

organisation where decisions are made at the centre

Question 14

What is decentralisation?

Answer 14

organisation where decisions are made down the chain of command

Question 15

What is delegation?

Answer 15

authority passed down to subordinates

Question 16

3 adv of centralisation?

Answer 16

economies of scale
experienced and skilful views
strong leadership

Question 17

3 adv of decentralisation?

Answer 17

motivates workers
job satisfaction
flexibility and quick response to change

Question 18

Define a tall structure?

Answer 18

long chain of command and narrow span of control

Question 19

Define flat structure?

Answer 19

short chain of command and wide span of control

Question 20

Define matrix structure?

Answer 20

involves people together in group project to connect with different people and skills

Question 21

What are the 3 implications of tall structures?

Answer 21

managers have tight control
clear structure
clear route for promotion

Question 22

What are the 3 implications of flat structures?

Answer 22

communication is good
decisions made quicker
may lose control

Question 23

What are the 3 implications of matrix structure?

Answer 23

motivation
based on skills and is effective
problems with speed of decision making