14 Important Social Media Trends (2022-2025) Flashcards

1
Q

There are approximately _____ billion social media users around the world

A

4.59

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2
Q
  1. Popularity of TikTok Surges with Gen Z
A

Facebook is the most popular social media platform overall, but TikTok is the app of choice for younger generations

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3
Q

Nearly ____% of people in Gen Z say TikTok videos are where they go to learn about new products and buy new products.

A

40

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4
Q
  1. Brands Use Social Media To Provide Support To Impatient Customers
A

90% of consumers look for an immediate response from a brand when they have a customer service question.

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5
Q

___% of Americans have a more favorable view of brands that respond to customer service issues via social.

A

50%

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6
Q
  1. Social Media Crisis Management Becomes A Must-Have
A

95% of businesses expect to experience a crisis within the next two years, but fewer than 40% of United States business leaders had a “very relevant” crisis plan in place

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7
Q

__% of social media users say that businesses can regain their trust during a crisis by admitting the mistake and being transparent about the steps they’re taking to resolve the problem

A

90

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8
Q
  1. Social Media Becomes King Of The Advertising World
A

More than half of marketers say they spend 50% or more of their marketing budgets on social media ads

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9
Q

Which social media platforms have the highest ROI?

A

Facebook and Instagram

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10
Q

What is one of the biggest reasons why social media ads are so successful?

A

Targeting

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11
Q
  1. Trust And Authenticity Are The New Way To Sell On Social Media
A

People want useful information that they can use in their lives. They want an emotional connection to a brand. They want to know that a brand is human and shares their values.

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12
Q

Brand authenticity

A

means that a business is true to itself and to its customers

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13
Q

___% of people want their CEO to speak out on controversial issues.

A

92

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14
Q

Consumers are willing to reward businesses they see as…

A

authentic and trustworthy

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15
Q

when customers feel connected to a brand, ___% are willing to increase their spending with that brand and ___% will buy from that brand instead of a competitor.

A

57
76

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16
Q
  1. New Platforms And Social Media Giants Launch Audio Options
A

In 2021, 41% of Americans over the age of 12 listened to at least one podcast in the last month.

17
Q
  1. Social Media Emerges As A Shopping Platform
A

Younger people are significantly more likely to shop on social media platforms. Instagram is one of the leading social ecommerce outlets.

18
Q

As the social commerce space expands, social media platforms are likely to…

A

adapt features that make shopping easier for users.

19
Q

Consumers are becoming more reliant…

A

on social shopping and purchasing features.

20
Q
  1. Proliferation Of Short-Form Video Content
A

In some cases, Instagram videos received twice as much engagement as photo posts.

21
Q

The live streaming industry grew by ___% in 2020, and is expected to continue growing in late 2022 and beyond.

A

99

22
Q
  1. Social Media Becomes Part Of Daily Life
A

the amount of time that users are spending on social media platforms is growing too

23
Q
  1. Facebook Remains On Top (For Now)
A

Facebook remains the most used social media platform in the world, followed closely by YouTube.

24
Q
  1. Shorter Attention Spans Result In More Bite-Sized Content
A

Yes, people are spending more time on social media. But they’re spending less time engaging with individual posts.

25
Q

Studies suggest that the attention span of the average person today is…

A

8 seconds

26
Q
  1. More Augmented Reality Options
A

48% of consumers were projected to use AR in some form by the end of 2021

27
Q

How is AR used in social media platforms?

A

Filters

28
Q
  1. Growing Utilization Of User-Generated Content
A

Brands that incorporate UGC have a 20% increase in return visitors and a 90% increase in the time that consumers spend on their websites. UGC images are also 81% more likely to convert.

29
Q

What are the benefits of User-Generated Content?

A

Cheaper, more relatable, can help brands to be perceived as more authentic and socially conscious

30
Q

____________ is increasingly important to costomer

A

Authenticity

31
Q

Consumers are ____x more likely to find UGC more authentic than traditional branding.

A

2.4

32
Q
  1. The “Unbundling” Of Reddit
A

Discord (now valued at $15 billion) carved the big first chunk out of Reddit as the “Slack for Gaming”.

33
Q

What social media feature ensure that users stay glued to platforms for longer periods of time each day?

A

Ephemeral content, short form videos, and AR