1.3.1 Product service design (1/2) - Design mix Flashcards

1
Q

Product/service design

A

The process of creating a new product/service

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2
Q

Design mix

A

features that need to be considered when designing a product/service

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3
Q

What are the 3 features that need to be considered in the design mix

A

-Function
-Cost
-Aesthetic

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4
Q

When designing , all products must have a balance of functions, costs and aesthetics T/F?

Why

A

True

Because amending one of these features can have a detrimental impact on the other two.

E.g Improving the aesthetics can increase the costs

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5
Q

What is meant by function

A

It means that a product/service must be fit for purpose - it must be capable of doing the job that it is sold to

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6
Q

3 functions that a business should consider when designing a product

A

-Easy and reliable
- products should be ergonomically designed
- ensure products are safe

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7
Q

ergonomically designed

A

When products are designed so that people can interact with them safely and without using unnecessary effort.

e.g footrest , adjustable chair height

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8
Q

what is meant by aesthetics in relation to product design

A

Refers to appearance and design of the product

making the product more desirable.

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9
Q

What type of features should designers consider when it comes to aesthetics.

A

size, appearance , shape , smell , taste , presentation of service

This all impacts the choices made by consumers

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10
Q

What is meant by costs in relation to product design

A

Refers to production costs of a product. Specifically the costs per unit.

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11
Q

How does minimising costs of production give a business a competitive edge

A

Low-costs of production allows businesses to sell its product/service with a lower price

attracts more customers as a result

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12
Q

Because some businesses may want to implement a low costs of production - what does this mean for product designers

A

Designers will have to select materials and processes that minimise the cost

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13
Q

Selecting materials and processes that minimise cost can effect what

A

Quality - as you may not be using the best materials and process available

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14
Q

Impact of poor quality on customers

A

Customers can be deterred from purchasing your product

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