12- Monitor your Okta Org (Logging and Reporting (Admin & troubleshooting)) Flashcards

1
Q

Demo 1:

Demonstrate understanding of the difference between Okta reports and syslogs

A

Reports

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2
Q

Demo 1A

Demonstrate understanding of the difference between Okta reports and syslogs

A

Okta Essentials Module 11: Monitor Your Okta Org

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3
Q

Demo 2:

Demonstrate knowledge of the tasks page

A

The Administrator Dashboard

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4
Q

Demo 2A:

Demonstrate knowledge of the tasks page

A

Assigned application missing from user’s Okta Dashboard

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5
Q

Demo 2B:

Demonstrate knowledge of the tasks page

A

Okta Essentials Module 11: Monitor Your Okta Org

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6
Q

Dashboard:

What does the Okta Administrator Dashboard page provides you? with a summary of key Okta and application usage, activity, and notifications for any problems or outstanding work to be completed.

A

It provides you with a summary of key Okta and application usage, activity, and notifications for any problems or outstanding work to be completed.

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7
Q

Dashboard:

Dashboard: T/F. The Dashboard is the default page of the Okta administrator app.

A

True.

From this page, you can access lots of information about Okta. Each section can be expanded or minimized as appropriate and there are several links to help you get to a particular function, such as adding applications, faster.

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8
Q

Dashboard:

In the status section, the AD instances are displayed with high-level information, what are they?

A

a. Red indicates there is a problem with the directory connection; it is probably not connected.
b. Yellow will always appear if you do not have a failover directory instance configured. It also denotes intermittent connection issues.
c. Green indicates everything is good with the connection.

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9
Q

Status and Usage:

What does the status area of the Dashboard contain?

A

A list of events requiring administrator intervention, grouped by the action required.

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10
Q

Status and Usage:

What does clicking the line item redirects you to?

A

a. Clicking the line item redirects you to the appropriate page where you can perform edits or make changes.

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11
Q

Status and Usage: What does the Status notification provide?

A

Status: The notification inbox providing a list of tasks you must complete and past actions you have taken. This section includes search fields for your people and applications.

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12
Q

Status and Usage: What does the Usage notification provide?

A

Usage: Includes usage and application statistics for your company. You can expand this section to view Apps with Most Sign-Ins and Users with Most Okta Sign-Ins.

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13
Q

Status and Usage: Why can there be a discrepancy between the number of uniques sign-in shown in the application with Most Sign-Ins list and the number in the sidebar of the application usage report?

A

a. because the Dashboard counts unique logins per user in Okta, while the sidebar report counts unique logins per seat or account in the third-party application.
I. For example, the unique count in the sidebar of the app usage report might be higher than the dashboard count if one person has multiple accounts in a third party application.

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14
Q

Tasks: When are tasks generated?

A

Tasks are generated during import and provisioning events.
I. For example, an application provisioning error appears in the task list because it requires administrator assistance to resolve.

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15
Q

Tasks: What are some of the reasons why task might timeout and what should you do?

A

If you have several de-provisioning tasks, timeouts might occur when you try to load the Tasks page, so make sure you regularly mark tasks as completed.
I. You can select Mark All Complete on the Tasks page or click the Application accounts need de-provisioning link and mark specified tasks as complete.
II. If you do not want de-provisioning task alerts to appear on this page, select Don’t create de-provisioning tasks on the Tasks page.

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16
Q

What does marking the task complete processes do?

A

Marking tasks complete processes the tasks on the jobapp servers, so if you are processing a large number, it is recommended to run the processing during off-peak hours.

17
Q

Activities and Links. What does the Recent Administrative Activity display?

A

Displays select events from the system log, such as application configuration or assignment information.

18
Q

Activities and Links.

What does the right pane of the Dashboard page contain?

A

It contains several links enabling you to get to particular areas of the Okta administrator app faster.

19
Q

Reports. What does reports provide?

A

For information about
I. how people are accessing company data (app usage)
II. View access issues

20
Q

Report.

How do we view administrative access and changes or directory service integration changes,

A

System logs.

21
Q

Report:

What does data provide?

A

a. Data includes information such as application
b. usage and access,
c. deprovisioning details,
d. exposure of suspicious activity.

22
Q
  1. System logs. What does the sys log panel display?
A

a. The System Log panel displays a list of all
events, such as successful user sign-ons,
b. How many users have been activated,
c. MFA usage, and it logs the activity.

23
Q

Can you click a chart to drill down?

A

a. Clicking information within a chart drills down to particular information about that event.

24
Q

What does the sessionID and requestID used for?

A

In the system log the fields sessionId and requestId are used to identify events.

25
Q

Sys log: What does the sessionID reveal?

A

The sessionId ties a series of requests to a single authentication.

26
Q

Sys log: What does the reqestID provide?

A

The requestId ties a series of events to a single request.

27
Q

Sys log: What does the sys information reveal?

A

a. A single request can contain more than one event.
b. You can specify the time zone for the system log display and drill down to specific event information.
c. For each authenticated session, there is one authentication event and any number of requests.
Each request can contain one or more events.

28
Q

Sys log:

How can you access sys log?

A

You can access the system log on the Reports page in Okta. You can also access the system log with the Okta API.

29
Q

Sys log:

What is the difference between the Dashboard and the system log?

A

While the Dashboard provides a quick high-level view of activity, it is recommend that you use the various system logs for detailed troubleshooting information.

30
Q

Sys log:

Sys log: How long is the syst log retained?

A

System log information is retained for 6 months. If you require information for historical or tracking purposes, you must extract the log data from Okta.

31
Q

Trust.

What is the Trust page?

A

The Okta Trust page is where you can check the system’s status, understand Okta’s approach to security, or review Okta’s many compliance certifications.

32
Q

Trust.

What are the 3 pillars of trust?

A

a. System Status – Up to the minute information on service
b. Security – Our Approach for securing identities
c. Compliance – We can help you meet compliance requirements