11 - Customize Okta (Personalization)

Question 1

Demo 1:

Demonstrate knowledge of the administrative personalization capabilities available through Okta

Answer 1

Appearance

Question 2

Demo 1 A:

Demonstrate knowledge of the administrative personalization capabilities available through Okta

Answer 2

Customization

Question 3

Demo 1B:

Demonstrate knowledge of the administrative personalization capabilities available through Okta

Answer 3

Manage dashboard tabs for end users

Question 4

How do you enable Okta support to help you with support issues?

Answer 4

You can provide them an administrative view with administrative access, by enabling the Okta Support access.

Question 5

What is one way to customize the end user application page?

Answer 5

One way is with your company-specific logo, when clicked, redirects to another website, such as your marketing webpage.

Question 6

How many color themes does Okta have?

Answer 6

9

Question 7

T/F. The selections on the Appearance page only apply to the end user application page. The Administrator application always retains the Okta logo and color scheme.

Answer 7

True

Question 8

On the General Tab of customization, these are the items that can be customized with little effort.

Answer 8

a. User Account
b. Optional User Account Fields
c. Okta User Communication
d. Custom URL Domain
e. Just In Time Provisioning
f. Browswer Plugin
g. IFrame Embedding
h. Reauthentication Settings
i. Display Language
j. Sign-in Page
k. Sign-Out Page
Application Access Error Page

Question 9

What are some way to customize messages?

Answer 9

Customize messages generated by Okta to match appropriate company information, you can modify the email messages.

Question 10

What are reasons for the activation email?

Answer 10

End-users enabled to use Okta is sent an activation email to activate their account and educate them about Okta.

Question 11

What are some email templates?

Answer 11

a. These templates contain default text for activation types and password reset requests.
b. Administrators can customize these email templates, from the subject line to the full body of the email.

Question 12

What does Okta use to customize these email templates?

Answer 12

To customize these templates, Okta uses the Expression Language (EL) script.

Question 13

What are some of the parameters that email templates share?

Answer 13

a. Each of the five customizable emails has a unique set of variables, but all five email templates share the following parameters. 
		I. baseURL
		II. org.name
		III. user.login
		IV. user.email
		V. user.firstName
		VI. user.lastName
user.secondEmail

Question 14

How do you notify end users automatically?

Answer 14

You can write a message that appears automatically on end user app. End users can return to review any active messages at any time.

Question 15

What are 2 ways to communicate to end users?

Answer 15

a. To communicate important information to people in Okta, you can send notifications.
b. Notifications can be sent to end users on the end user homepage.
What are the 2 types of notification that Okta provides end users?

Question 16

What are the 2 types of notification that Okta provides end users?

Answer 16

a. New application assignments. These are automatically sent every time a user is assigned a new application and are one-time messages. After closing the Notification box, the new application assignment message is removed.
Custom notifications sent by an administrator. The administrator creates and manages these notifications.

Question 17

How do you ensure that users are immediately aware there is a new message?

Answer 17

For all new messages, the Notifications dialog automatically opens as soon as the user authenticates to the end user app. This helps ensure users are immediately aware there is at least one new message.

Question 18

How does Okta make available the latest plugin and Windows installer files and agent downloads?

Answer 18

Okta provides a Downloads page where you can easily access the latest browser plugins, .msi files (Windows Installer), and agent downloads.

Question 19

How do you access downloads when the download buttons are sometimes not available?

Answer 19

Some downloads do not have a Download button, such as the Chrome plugin, but the link to the appropriate application store is provided.

Question 20

17What does the download section provide?

Answer 20

a. To access updated or verify different plug-ins, you can view all plug-in information within the Administrator app.
b. It also displays the latest software versions, with access to a version history for all downloads.