1.2 memory Flashcards

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1
Q

memory

A

the process of retaining learned information and retrieving this information when needed. an important factor in how human beings process information.

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2
Q

processes in memory

A

coding, capacity, duration

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3
Q

coding

A

the way information is changed so that it can be stored in memory

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4
Q

coding case study (short term)

A

baddeley (1966) gave participants 4 lists of words to recall immediately:

SOUND:
A = similar sounding words
B = dissimilar sounding words

MEANING:
C = similar meaning words
D = dissimilar meaning words

he argued that stm is coded acoustically because participants performed better in list B than A suggesting similar sounding words can be confused. STM organises information according to how it sounds.

C and D had no difference (meaning is irrelevant to stm)

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5
Q

coding case study (long term)

A

baddeley (1966) repeated the experiment for ltm by delaying recall by 20 mins.

results showed that there was no difference between A and B this time (the sounds of the words didn’t affect memory).

participants performed better in word list D than C because ltm is coded semantically (organised based on meaning) so similar-meaning words could be confused.

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6
Q

evaluation for coding: baddely (1966)

A

+ lab experiment, so it is easy to replicate as the variables have been closely controlled. this means that reliability can be assessed.

  • the results have low ecological validity. the material that participants needed to recall (lists of unconnected words) was artificial. in real life, people would never need to recall such information, meaning we dont know if memory is coded the same way outside the lab setting.
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7
Q

capacity

A

the amount of information that can be held in memory before new incoming information displaces it. this is when information is ‘pushed out’.

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8
Q

capacity case study (short term)

A

jacobs (1887) used a digit span test to determine the capacity of stm.

he gave participants several sequences of digits or letters, asking them to repeat the sequence immediately after in the correct order. sequences got longer by 1 each time.

results showed that on avg we can hold 9.3 digits and 7.3 letters. miller (1956) reviewed this and concluded that the span of stm was 7 (+/-) 2.

if we try to recall more information than we have the capacity for, it will displace old information.

he also found that we can recall five letters as easily as five words, so chunking (grouping large amounts of information into smaller groups) can help us remember more.

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9
Q

evaluation for capacity: jacobs (1887)

A

+ research was the first to acknowledge that stm capacity improves with age gradually

  • study was done a long time ago (1887), so the validity is questioned. it may not have been done to the same scientifically vigorous standards as research today
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10
Q

capacity (long term)

A

the capacity of ltm is unlimited

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11
Q

duration

A

the amount of time information can be held in a memory store before it is lost due to decay - when information ‘fades away’

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12
Q

duration case study (short term)

A

peterson and peterson (1959) used nonsense trigrams (3 random consonants) to test STM duration.

they were asked to recall 3 random consonants that the psychologist had asked them in different time intervals.

they asked participants to count backward from 100 in 3s to prevent maintenance rehearsal (repeatedly verbalising or thinking about the information) during the time in between.

they found that recall was 90% accurate after 3 seconds, 20% after 9 seconds, and 2% after 18 seconds. this concludes that stm lasts for 18-30 seconds without rehearsal before it is lost due to decay.

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13
Q

evaluation for duration: peterson and peterson (1959)

A

+ high levels of control and standardised procedures because they made participants count down from 100 to prevent maintenance rehearsal and eliminated other factors like noise that could have influenced memory

  • findings of the study may be caused by interference rather than stm having a short duration. possible that earlier learnt trigrams could be confused with later ones
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14
Q

duration case study (long term)

A

bahrick (1979) tested 400 people of various ages (17-74) on their memory of their classmates.

  1. a photo recognition test consisted of participants being shown 50 photos and deciding if they belonged to their classmates or not.

they found 90% accuracy at identifying faces of school friends within 15 years of leaving school. after 48 years this declined to 70%.

  1. a free recall test, participants were asked to list the names they could remember from their graduating class.

free recall of names of classmates was 60% accurate within 15 years of leaving school, dropping to 30% after 48 years.

bahrick et al. (1979) concluded that the duration of LTM is potentially a lifetime but sometimes we have retrieval failure and need retrieval cues to access this information.

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15
Q

evaluation for duration: bahrick (1979)

A

+ this study has higher ecological validity than peterson and peterson (1959) as the material used was more meaningful and relevant to everyday life.

  • it is problematic to control for extraneous variables, such as people staying in touch after they left school or how many participants have looked in their yearbook since leaving school.
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16
Q

multistore model of memory

A

the MSM was developed by atkinson and
shiffrin (1968). it attempts to explain how information flows from one memory store to another.

there are three permanent structures in the memory system: the sensory register (SR), short-term memory (STM) and long-term memory (LTM).

each of these memory stores differ in terms of their capacity, duration, coding and how information is lost from them.

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17
Q

sensory register

A

environmental stimuli received through the senses enters the SR, which is a short-duration store that contains unprocessed impressions of information.

its coding is modality specific, which means that it has a separate sensory store for each sensory input, like the echoic store for auditory information, or iconic store for visual information

the capacity of the SR is unlimited, but its duration is only 250 miliseconds.

a small fraction of the information received by the SR is attended to and selected for further processing in STM. if not attended to, sensory information is lost due to decay.

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18
Q

short term memory

A

if information in the SR is attended to, it is acoustically coded into STM (that’s why similar-sounding material can be confused).

STM is a temporary store for information received from the SR before it is transferred to LTM. information may be recalled at this point and then forgotten.

STM has a limited capacity of 7 (+/-2) pieces of information so displacement with new information may occur. STM also has a short duration of 18-30 seconds. without rehearsal, information decays very quickly.

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19
Q

STM: rehearsal

A

there are two types of rehearsal.

maintenance rehearsal is repeatedly verbalising or thinking about the information, known as a rehearsal loop.

elaborative rehearsal is where information is organised in a meaningful way.

if there is sufficient or elaborative rehearsal, information may be transferred to LTM for more permanent storage

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20
Q

long term memory

A

if information is sufficiently rehearsed in STM then it is semantically coded into LTM. this is a permanent store holding limitless amounts of information for long periods.

the capacity of LTM is potentially infinite and there is no way of accurately measuring it. the duration of LTM could potentially be a lifetime.

when information in LTM is needed it is retrieved by STM and then recalled. sometimes we cannot access information from LTM because of retrieval failure so we may need retrieval cues to help us access it.

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21
Q

strength of MSM: scoville (1957)

A

+ scoville (1957) attempted to treat a patient’s (HM) epilepsy by removing several brain areas, including his hippocampus. this resulted in the patient being unable to code new long-term memories (LTM), although his short-term memory (STM) was unaffected. this supports the idea of separate and distinct STM and LTM.

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22
Q

strength of MSM: shallice and warrington (1970)

A

+ shallice and warrington (1970) reported the case study of KF.

because of a motorbike accident, he had a reduced STM capacity of one or two digits, but his LTM was normal. this supports the idea of separate STM and LTM stores.

  • however, KF had poor STM for verbal tasks but not visual, suggesting there is more than one type of STM and that the MSM is flawed.

the MSM also suggests LTM has to be retrieved by the STM, but KF could do this without difficulty even with a damaged STM.

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23
Q

strength of MSM: murdock (1962)

A

+ murdock (1962) carried out the free recall experiment, in which participants were presented with a long list of words to be recalled in any order.

words at the beginning and the end of the lists were recalled better than those in the middle (serial position effect).

words at the beginning of the list are recalled because they have been constantly rehearsed and transferred to LTM (the primacy effect), while words at the end of the list are recalled because they are still in STM (the recency effect).

this supports the idea of separate and distinct STM and LTM

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24
Q

weakness of the MSM: over-simplified

A
  • the MSM is oversimplified in assuming that there is only one type of STM and one type of LTM.

research studies indicate that there are several types of STM, such as one for verbal information (phonological loop) and another for non-verbal information (visuo-spatial sketchpad).

research also suggests that there are several types of LTM, we have episodic memory for life events, semantic memory for knowledge and facts and procedural memory for motor skills.

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25
Q

weakness of MSM: baddely and hitch (1974)

A
  • they claimed that the MSM could not explain the ability to multi-task. if there is only one type of STM then multi-tasking would not be possible. however, people multi-task all the time, for example listening to the radio while driving.
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26
Q

working memory model

A

baddely and hitch (1974) questioned the idea promoted by the MSM that people only have one type of STM. they also argued that STM is more complex than just a temporary store for information before it is transferred to LTM.

they suggested the STM was an active store holding several pieces of information while they are being worked on, that is why they referred to their model as the working memory model.

they argued that LTM is the passive store that only holds previously learned material to be used by STM when needed.

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27
Q

the central executive

A

the central executive drives the whole working memory system and allocates data to the other components, known as slave systems.

it also deals with cognitive tasks such as decision-making, reasoning, and problem-solving.

since individuals have a limited attentional capacity, tasks that are automated make less attentional demands on the central executive and so leave us free to perform other tasks.

eg. a person who has been driving for 10 years will find that driving has become an automated task that does not make as many attentional demands as it did when they were learning to drive, and so they can now listen to the radio or talk to passengers much more easily than a learner driver can.

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28
Q

the phonological loop

A

the component of working memory that deals with spoken and written material. two sub-components.

the phonological store/inner ear: linked to speech perception. holds information in speech-based form (i.e. spoken words) for 1-2 seconds.

articulatory loop/inner voice: linked to speech production. used to rehearse and store verbal information from the phonological store. this allows for maintenance rehearsal.

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29
Q

visuo-spatial sketchpad

A

the visio-spatial sketchpad/inner eye is a component of the wmm that stores and processes information in a visual or spatial form. used for navigation. there are two subcomponents.

visual cache: stores visual material about form and colour

inner scribe: handles spatial relationships

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30
Q

the episodic buffer

A

baddeley (2000) added another component called the episodic buffer because he realised that the model needed a general storage component to operate properly.

this is because the slave systems only deal with the processing and temporary storage of specific types of information, and the central executive has no storage capacity at all.

the episodic buffer is a limited capacity store, integrating information from the central executive, the phonological loop, and the visuospatial sketchpad, as well as from LTM.

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31
Q

strength of WMM: shallice and warrington (1970)

A

+ shallice and warrington (1970) reported the case study of KF. because of a motorbike accident, he had poor STM for words that were presented verbally but not visually.

this suggests that there is more than one type of STM, as the WMM suggests. in particular, it shows that we have a type of STM for verbal tasks (phonological loop) and another for visual (visuo-spatial sketchpad).

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32
Q

strength of WMM: baddely and hitch (1974)

A

+ baddely and hitch (1974) gave participants a dual task. they were asked to complete a reasoning task (central executive), at the same time as a reading-aloud task (phonological loop).

participants could do both tasks simultaneously very well, supporting the idea of separate components in STM.

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33
Q

strength of WMM: baddeley (1975)

A

+ baddeley (1975) gave participants brief visual presentations of lists of words, either short or long words. participants were asked to recall the list immediately in the correct order.

it was found that participants could recall more short words than long ones. this is the word length effect.

he concluded that it supports the idea that the phonological loop can hold as many items as can be said in 1.5-2s rather than being limited by 7 (+/- 2) items as the MSM argues.

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34
Q

strength of WMM: practical applications

A

+ WMM has practical applications.

it has improved the understanding of how
people learn to read and so helped psychologists to assist those with dyslexia
who can struggle with reading.

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35
Q

weakness of WMM: damasio (1985)

A
  • several psychologists have criticised the WMM because they think the idea of a central executive is vague and untestable.

damasio (1985) presented the case of EVR who had a cerebral tumor removed. he had good reasoning skills, which suggested his central executive was intact, but he could not make decisions, which suggests his central executive was damaged.

this case study strongly indicates that the central executive is more complicated than the WMM claims.

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36
Q

types of long term memory

A

episodic, semantic, procedural

37
Q

episodic memory

A

memory for events, eg. first day of school or your last birthday etc.

episodic memories have three elements: specific details of the event, the context of the event, and the emotions you were feeling at the time of the event.

episodic memories are stored in the hippocampus.

38
Q

semantic memory

A

memory for facts and general knowledge about the world, eg. 2 + 2 = 4.

semantic memories may also relate to things such as the functions of an object, behaviour in social situations, and abstract concepts like mathematics and language.

they begin as episodic memories because we acquire knowledge based on personal experiences. there is a gradual transition from episodic memory to semantic memory when memory slowly loses its association with particular events and is generalised. sometimes, however, people can have a strong recollection of when and where they learned a particular fact.

semantic memories are stored in the temporal lobe.

39
Q

procedural memory

A

procedural (muscle) memory is concerned with motor skills and actions, eg. knowing how to tie your shoelaces, drive or read.

procedural memories are typically acquired through practise and repetition and seem to be more resistant to forgetting or amnesia than other types of LTM.

we are less aware of procedural memories because they have become automatic and are unavailable for conscious inspection. this makes it difficult to explain them verbally (unlike episodic and semantic memories). procedural memories must be automatic so that we can focus our attention on other tasks while performing these everyday skills.

if you think too much about procedural memories it prevents you from carrying them out, eg. riding a bike, you will probably lose your balance if you think too hard.

procedural memories are stored in the cerebellum

40
Q

strength of LTM: amnesia patients

A

+ evidence for the distinction between episodic/semantic and procedural memory has come from research on patients with amnesia. typically patients with amnesia are unable to store new episodic or semantic memories but their procedural memory appears to be largely unaffected.

41
Q

strength of LTM: brain scan

A

+ scientific evidence captured from brain scans supports the view that there are different types of LTM.

eg. when asking participants to recall different types of information, different areas of the brain are shown to be active on an fMRI.

episodic memories are associated with the hippocampus, semantic memories are associated with the temporal lobe, and procedural memories are associated with the cerebellum

42
Q

strength of LTM: clive wearing

A

+ case studies of brain-damaged patients offer support for the different types of LTM.

eg. clive wearing is a man who suffered from a viral infection that damaged his hippocampus.

he has no episodic memory and cannot form new semantic memories. however, his procedural memory is intact (eg. he can still play the piano).

43
Q

weakness of LTM: individual patients

A
  • research into the different types of LTM have typically been conducted on individual patients (eg. clive wearing and HM).

case studies are highly detailed and provide a lot of information but are isolated cases of one individual. it would be inappropriate to assume that everyone’s LTM is formed in the same way. the findings cannot be generalised to the wider population.

44
Q

forgetting

A

a person’s loss of ability to recall or recognise something that they previously learned

45
Q

interference theory

A

forgetting occurs when two lots of information become confused in memory.

interference is more likely to occur when two pieces of information are similar, but less likely to occur when there is a gap between the instances of learning.

46
Q

types of interference

A

RETROactive interference is when NEW learning affects the recall of OLD information.

PROactive interference is when OLD learning affects the recall of NEW information.

47
Q

strength of interference theory: keppel and underwood (1962)

A

+ keppel and underwood (1962) investigated proactive interference.

participants were presented with nonsense consonant trigrams (for example, THG) at different intervals (3, 6, 9, seconds, etc.). to prevent rehearsal the participants had to count backwards in threes before recall.

the participants typically remembered the trigrams that were presented first.

psychologists concluded that the memory for earlier trigrams was interfering with the memory for later trigrams.

48
Q

strength of interference theory: mcgeoch and mcdonald (1931)

A

+ mcgeoch and mcdonald (1931) demonstrated retroactive interference.

they gave participants lists of words that they had to learn until they could recall them with 100% accuracy. they then had to learn a new list, with either synonyms or antonyms. participants were then asked to remember the original list.

the synonym group had the worst recall of the original list between the two. learning a second list of words that have similar meanings to the first list of words would cause retroactive interference.

49
Q

strength of interference theory: practical application

A

+ this theory has practical applications. students should be made aware of this theory so that they do not attempt to revise similar content/subjects at the same time, as this will make interference more likely to occur.

50
Q

weakness of interference: lost info

A
  • when interference occurs, the loss of information may only be temporary. therefore interference is not a true explanation for forgetting because the information is not actually over-written and is still in LTM.
51
Q

weakness of interference: godden and baddeley (1975)

A
  • some psychologists argue that retrieval failure is a much better explanation of forgetting in everyday life than interference. this theory states that we forget when there are not enough retrieval cues to help us remember.

godden and baddeley (1975) got divers to learn and recall word lists on either dry land or underwater. results showed that words learnt and recalled in the same context were better remembered as there were retrieval cues in the environment to help them remember the words.

52
Q

retrieval failure

A

retrieval failure argues that forgetting occurs in the absence of appropriate retrieval cues.

when information is initially placed in memory, data associated with this information is stored at the same time.

if these retrieval cues are not available at the time of recall, it may make it appear as if you have forgotten the information when in fact you just cannot access it at that time.

53
Q

types of retrieval cues

A

some retrieval cues are linked to the material that needs to be remembered in a meaningful way, eg. the anagram STM may lead people recall information about short-term memory.

other retrieval cues are coded at the same time of learning but not in a meaningful way.

there are two types: context and state dependent.

54
Q

context cues

A

the environment in which material is learned can act as a retrieval cue. this means that if you recall information in the same environment that you learned it (e.g. the same classroom) then your recall will be better. if not, forgetting can occur.

55
Q

state cues

A

the individuals physical state eg. mood can affect recall. research suggests that recall is better if people are in a similar physical state to when to they coded the information during retrieval. if not you may fail to access the information

56
Q

strength of retrieval failure theory: abernathy (1940)

A

+ abernethy (1940) demonstrated the importance of context-dependent cues. they tested participants’ recall using a mixture of familiar and unfamiliar instructors and teaching rooms. participants tested by a familiar instructor in a familiar room performed the best because the instructor and room acted as retrieval cues.

57
Q

strength of retrieval failure theory: godden and baddeley (1975)

A

+ godden and baddeley (1975) also demonstrated the importance of context-dependent cues.

they asked divers to learn and recall word lists on either dry land or underwater. results showed that words learned and recalled in the same context were better remembered, as there were retrieval cues to help them remember the words

58
Q

strength of retrieval failure theory: darley (1973)

A

+ darley et al. (1973) showed the importance of state-dependent cues. they found that participants who hid money in a large warehouse while under the influence of cannabis were more likely to recall the hiding place when in a similar drugged state.

59
Q

strength of retrieval failure theory: practical application

A

+ retrieval failure has practical applications. whenever possible students should learn/revise in the room, in which they will take their final exams.

60
Q

weakness of retrieval failure theory: baddeley (1997)

A
  • baddeley (1997) argues that the influence of retrieval cues is not actually very strong. in real life, we often recall something in a different context to where we learnt it.

eg. students do not often take their GCSE examinations in the classroom where they learned the information they need for that exam.

61
Q

eyewitness testimony

A

the evidence supplied to a court by people who have seen a crime, based on their memory of the incident.

this evidence can include an identification of the perpetrator or details of the crime (sequence of events, the time of day etc.).

juries are often heavily influenced by eyewitnesses.

62
Q

leading questions

A

leading questions are questions that are phrased in such a way as to encourage a witness to give a certain answer.

the response-bias explanation argues that leading questions do not affect memory, merely the answer a person chooses to give.

however, the substitution-bias explanation proposes that leading questions distort memories because they contain misleading information.

63
Q

loftus and palmer (1974): procedure

A

showed 45 American students a film of a car crash and then asked them to estimate the speed that the cars were travelling when they crashed.

however different verbs were used in the question depending on the condition, eg. contacted, hit, bumped, collided, or smashed.

64
Q

loftus and palmer (1974): findings

A

‘contacted’ condition estimated the speed as 31mph but ‘smashed’ condition estimated the speed as 41mph.

a week later participants were asked if they saw any broken glass, even though there was no broken glass shown in the film.

32% of the participants in the ‘smashed’ condition reported seeing broken glass compared to only 12% in the control condition.

this shows that leading questions have a significant impact on what people recall and can change a person’s entire memory of an event.

65
Q

strength of loftus and palmer (1974): lab

A

+ this study is a laboratory experiment and was therefore highly controlled.

this reduces the chance of extraneous variables, increasing the validity of the results.

furthermore, it is easy for psychologists to replicate their research study to see if the same results are found, meaning the study is reliable.

66
Q

weakness of loftus and palmer (1974): ecological validity

A
  • this study has questionable ecological validity, as the participants watched a video of a car crash.

people who witness a real car accident, who have a stronger emotionally connection to the event, may not be as susceptible to leading questions.

67
Q

weakness of loftus and palmer (1974): population validity

A
  • study consisted of 45 american students. students are less experienced drivers may be less competent at estimating speeds. consequently, we are unable to generalise the results of this study to other populations.

older and more experienced drivers may be more accurate in their judgement of speeds and therefore less susceptible to leading questions.

68
Q

post-event discussion

A

the memory of an event can be contaminated through discussing events with others due to misinformation (memory contamination).

also, a desire for social approval can lead co-witnesses to reach a consensus view of what happened (memory conformity).

69
Q

gabbert (2003)

A

they put participants in pairs and got them to watch a different video of the same event so that they each got unique details.

in one condition the pairs were encouraged to discuss the event with one another before individually recalling the event.

in the other condition, they did not discuss what they had seen with one another.

71% of witnesses who had discussed the event went on to mistakenly recall details that they could not have seen themselves, but that they had learned of during the discussion with their partner.

70
Q

strength of post-event discussion: population validity

A

+ 2 different populations, students and older adults, were compared and there were no significant differences between these two groups. so, post-event discussion affects younger and older adults similarly.

71
Q

weakness of post-event discussion: ecological validity

A
  • the participants knew they were taking part in an experiment and they therefore are more likely to have paid close attention to the details of the video clip. the results do not reflect real life where witnesses may be exposed to less information.
72
Q

anxiety

A

anxiety is a state of apprehension, uncertainty, and fear resulting from a threatening situation.

when anxiety is high it can often impair both physical and psychological functioning.

several psychologists have suggested that the anxiety that occurs when witnessing a crime can prevent accurate and detailed recall of that crime.

73
Q

weapon focus effect

A

the presence of a weapon during a crime increases anxiety and therefore could impair witnesses’ memory of the crime.

people who observe a violent crime will often pay attention to the aspect of the situation posing the most threat to them because of the anxiety these weapons cause.

this means that witnesses who see a violent crime involving a weapon can often describe a criminal’s weapon in great detail, but they cannot recall much about the criminal themselves.

74
Q

loftus (1979): procedure

A

they tested if anxiety affected a person’s ability to recognise the perpetrator of a crime.

in the experimental condition, participants were seated in a reception area for a lab, and arranged to overhear a heated and hostile argument between two people.

they also heard the sounds of furniture being overturned and broken glass. then a man emerged carrying a letter opener covered in blood.

in the control condition, participants overheard a conversation between two people about laboratory equipment failure before a man with grease all over his hands emerged carrying a pen.

participants were then asked to identify the person they had just seen from 50 photos.

75
Q

loftus (1979): findings

A

33% of the participants in the bloody letter opener condition recognised the photo of the person carrying the letter opener.

whereas, 49% of the participants in the pen condition recognised the photo of the person carrying the pen.

loftus (1979) argued that this occurred because people in the former condition had focused on the bloody letter opener rather than the person carrying it, because the letter opener was a weapon that could pose a threat to them.

76
Q

strength of anxiety: loftus and burns (1982)

A

+ this study is supported by other research studies. loftus & burns (1982) allocated participants into one of two conditions.

one group watched a violent short film where a boy was shot in the head. the other group watched a non-violent short film about a crime.

participants were less accurate in recall when they saw the short film with a gun than those who watched the non-violent movie.

77
Q

weakness of anxiety: ecological validity

A
  • this study lacks ecological validity. although they were waiting in the reception area outside of the laboratory, they may have anticipated that something was going to happen, which could have affected the accuracy of their judgments and the validity of the study.
78
Q

weakness of anxiety: ethics

A
  • this study violated numerous ethical guidelines.

participants were deceived about the nature of the experiment and were not protected from psychological harm.

the participants were exposed to a man who they were led to believe had just killed someone, holding a bloodied knife, which could have caused them extreme distress.

participants may have left the experiment feeling exceptionally stressed, especially if they, or someone they knew, had been involved in knife crime.

79
Q

weakness of anxiety: yuille and cutshall (1986)

A
  • yuille and cutshall (1986) investigated the effect of anxiety in a real life shooting (1 killed, 1 seriously wounded).

13/21 witnesses who were originally interviewed by police (aged 15 to 32y) agreed to take part in a follow-up interview five months later. the witnesses were still accurate in their accounts and little change was found in their testimony.

the witnesses avoided leading questions and those who had been most distressed at the time of the shooting gave the most accurate account.

in real life, leading questions and anxiety do not affect the accuracy of eyewitness testimony the same way they do in the laboratory.

80
Q

weakness of anxiety: christianson and hubinette (1983)

A
  • there are individual differences in how anxiety affects memory. some people have better recall when they are anxious.

christianson and hubinette (1983) conducted a research study using 110 real-life eyewitnesses who had witnessed 1 of 22 bank robberies.

some were onlookers and some were bank clerks who had been directly threatened by the robbers. it was found that victims were more accurate than onlookers in their description of the bank robbers.

81
Q

cognitive interview: fisher et al (1987)

A

fisher et al. (1987) studied real police interviews over 4 months and found that questions were brief, direct, fact based and closed.

witnesses were often interrupted and not allowed to expand upon their answers. this was referred to as the standard interview.

fisher (1987) argued that this might be contributing to the failure of eyewitnesses to accurately recall the event they had witnessed.

82
Q

cognitive interview: geiselman (1985)

A

geiselman (1985) developed the cognitive interview to improve police interview techniques and obtain more accurate information from eyewitnesses. it consists of four main stages: context reinstatement, report everything, recall from a changed perspective, recall in reverse order.

83
Q

4 stages of cognitive interview

A

context reinstatement: the witness tries to mentally recreate an image of the situation, including details of the environment (eg. weather conditions, emotional state, feelings at the time etc). these may act as context dependent retrieval cues to improve recall.

report everything: the interviewer encourages the witness to recall all details about the event, even though these details may seem to be unimportant. this may highlight details which have been overlooked and trigger other memories.

recall from changed perspective: the witness tries to mentally recreate the situation from different points of view, eg. describing what another witness present at the scene would have seen. this promotes a more holistic view of the event which might enhance recall and reduce the influence of schemas (mental structures of preconceived ideas).

recall in reverse order: the witness is asked to recall the scene in a different chronological order, eg. from the end to the beginning. this should verify the accuracy of the witnesses’ account and reduce the possibility that recall may be influenced by schemas/expectations.

84
Q

enhanced cognitive interview

A

fisher (1987) added additional guidelines for police interviews:

  • encourage the witness to relax and speak slowly (this will reduce anxiety and may enhance recall).
  • avoid distractions.
  • use open-ended questions.
  • offer comments to help clarify witness statements (may improve detail of the statement).
85
Q

strength of cognitive interview: geiselman (1985)

A

+ geiselman et al. (1985) showed participants a video of a simulated crime and tested recall using the cognitive interview, standard interview or hypnosis. the cognitive interview led to the most information being recalled by the eyewitnesses

86
Q

strength of cognitive interview: fisher (1990)

A

+ fisher et al. (1990) trained real police officers in miami to use the enhanced cognitive interview when interviewing eyewitnesses.

they found that on average there was a 46% increase in the amount of information witnesses gave. 90% of the information that could be verified was accurate.

87
Q

weakness of cognitive interview: koehnken (1999)

A
  • koehnken et al. (1999) found that witnesses recalled more incorrect information when interviewed with the cognitive interview compared to the standard interview technique, perhaps because more detailed recall increases the chance of making a mistake.
88
Q

weakness of cognitive interview: expensive

A
  • the cognitive interview is time consuming to implement and police officers often do not have the time, training and resources to use it.
89
Q

weakness of cognitive interview: memon (1993)

A
  • memon et al. (1993) reported that police officers believed that recall from changed perspective stage of the cognitive interview misleads witnesses into speculating about the event they witnessed rather than reporting what they actually saw. for this reason the police were reluctant to use it.