1.2 - Analysis

Question 1

Advantages and disadvantages of Interviews

Answer 1

Adv: structured, can adapt depending on answers
Dis: time consuming if many views are needed

Question 2

What are the adv and disadv of observations?

Answer 2

Adv: can view people, procedures, programs used and whether people are stressed

Dis: talking to users may not give you all the info and might bias you against what the client has asked for

Question 3

Adv and disadv of questionnaires

Answer 3

Adv: effective way of gathering many views and can be analysed easily
Dis: impersonal and not effective if the correct questions have not been asked

Question 4

Advantages and disadvantages of document analysis of existing paperwork

Answer 4

Adv: help more easily identify inputs/ processes and outputs

Dis: the reason a new system js needed is cos it is not the most effective. As a result, the documents might not give all of the info needed

Question 5

What is the client?

Answer 5

The person who needs the solution

Question 6

What is the end-user?

Answer 6

The people who will use the solution on a regular basis e.g to update the content

Question 7

Who is the audience?

Answer 7

The people who the final product could be aimed at, and they just view the content without changing the data

Question 8

What methods are there to find out about the client’s problem?

Answer 8

• interviews
• questionnaires
• document analysis
• observations