10.10, Performance Appraisal Flashcards
Performance appraisals must be __________, ____________, and __________ in order to achieve the purpose and objectives of the performance appraisal system.
Consistent, timely, and unbiased
HPM 10.10, Chapter 1
A _________ task is defined as one that must be performed at a level that meets established performance standards.
Critical task
HPM 10.10, Chapter 1
The ____________ is a desire to “play it safe” or avoid giving extreme ratings (either good or poor).
Central tendency effect
HPM 10.10, Chapter 1
The ___________ is a tendency to allow an employee’s performance of one critical task of performance factor to influence the rating for all the other tasks.
Halo effect
HPM 10.10, Chapter 1
The purpose of the _______________ is to establish and implement a departmental program to develop future leaders.
Leadership Development Plan
HPM 10.10, Chapter 2
What form was developed as a tool to assist departmental employees with the identification and development of recognized leadership competencies?
CHP 14, Leadership Development Plan
HPM 10.10, Chapter 2
A CHP 14, Leadership Development Plan, should be retained by the command in the employee’s field personnel file for a period of ________ from the original date of discussion.
One year
HPM 10.10, Chapter 2
How many critical tasks are listed on the CHP 100 and CHP 118 for officers?
Eight
HPM 10.10, Chapter 3
What are the possible ratings for any given critical task on the CHP 100?
Excellent, proficient, and needs improvement
HPM 10.10, Chapter 3
What are the possible ratings for any given critical tasks on the CHP 118 for officers?
Excellent, proficient, and deficient
HPM 10.10, Chapter 3
Who acts as the CHP 100/118 reviewer?
The next level of management above the rater (lieutenant or captain).
(HPM 10.10, Chapter 3)
Who acts as the CHP 100/118 rater?
The officer’s immediate supervisor
HPM 10.10, Chapter 3
What is required to substantiate a rating of “excellent” or “deficient” on the CHP 118?
Documented evidence
HPM 10.10, Chapter 3
The supervisor ____________ (should/shall) review previous CHP 100 forms to identify work performance trends.
Should
HPM 10.10, Chapter 3
True or False: a rating of “deficient” on a probationary officer’s CHP 118 is grounds for rejection during probation.
True
HPM 10.10, Chapter 3
Are an officer’s CHP 100 forms forwarded to the new command upon promotion to sergeant?
No
HPM 10.10, Chapter 3
Supervisor comments are mandatory for ratings of ________ or ________ on the CHP 100.
“Excellent” or “Needs Improvement”
HPM 10.10, Chapter 3
CHP 100 forms are maintained for a period of _______ years.
Five years (in a separate folder adjacent to the field personnel folder)
(HPM 10.10, Chapter 3)
What five elements must be included in an action plan to address a performance deficiency (interim reporting)?
1) Discuss of specific problem areas
2) Description of performance objectives set
3) Methods outlined to reach objectives
4) Controls involved
5) Timeframes for follow-up
(HPM 10.10, Chapter 3)
What is the next step when an officer (or other employee) fails to respond to interim reporting?
Adverse action
HPM 10.10, Chapter 3
Sergeants are assigned monthly critical task ratings using a three-point rating system on the ___________ form.
CHP 112, Management Summary
HPM 10.10, Chapter 4
The __________ form is used to document performance for probationary and permanent sergeants.
CHP 118S, Performance Appraisal - Sergeant
HPM 10.10, Chapter 4
A sergeant’s performance is rated in _______ critical tasks on the CHP 118S.
Ten
HPM 10.10, Chapter 4
Upon request by the sergeant, promotional readiness shall be documented on the ___________ form.
CHP 131, Promotional Development Assessment
HPM 10.10, Chapter 4
