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CHEM4006: Enterprise For Scientists > 10. Leadership and Management > Flashcards

10. Leadership and Management Flashcards

1
Q

Why are effective teams important?

A
  • It helps to deliver products and services efficiently.
  • Goals usually can’t be achieved by one person.
  • Ineffective teams can delay processes.
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2
Q

What are the characteristics of an effective team?

A
  • Common purpose (shared aims/plan/understanding)
  • Complementary skills/personalities
  • Good leadership
  • Mutual support, respect and trust
  • Communication
  • Defined roles and responsibilities
  • Co-operation
  • All involved
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3
Q

What are the characteristics of active listening?

A
  • Avoiding distractions
  • Listening more than you speak
  • Listen to understand before questioning/responding
  • Being aware of non-verbal cues
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4
Q

Define management

A

The organisation of a set of resources to achieve a goal.
‘How do we get there?’

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5
Q

Define leadership

A

Bringing together a group of individuals to achieve a common purpose.
‘Where do we all want to go?’

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6
Q

What makes a good leader?

A
  • Self-confidence
  • Good conflict resolution
  • Experience
  • Fairness
  • Empathy
  • Respected and respectful
  • Inspiring (brings out the best in everyone)
  • Compassion
  • Direct (open and honest)
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7
Q

What are the four styles of leadership?

A
  • Laissez-Faire
  • Autocratic/ Authoritarian/ Transactional
  • Democratic/ Participative/ Bureaucratic
  • Transformational/ Visionary
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8
Q

What are the benefits of the Laissez-Faire leadership style?

A
  • Empowered employees
  • Faster decision-making
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9
Q

Describe the Laissez-Faire leadership style

A

Trusting the team and their experience, so lets them get on with their work and make all the decisions. The leader is there for support if asked for.

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10
Q

What are the costs of the Laissez-Faire leadership style?

A

It can lead to chaos if the roles and goals are ill-defined and no one is monitored.

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11
Q

Describe the Autocratic/Authoritarian leadership style

A

The leader makes almost all the decisions with little input from the group.

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12
Q

What are the benefits of the Autocratic/Authoritarian leadership style

A
  • Rapid decision-making
  • Clear oversight
  • Efficient (short term)
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13
Q

What are the costs of the Autocratic/Authoritarian leadership style?

A
  • Poor team morale
  • Lack of creativity
  • Inefficient (long term)
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14
Q

Describe the Democratic/ Participative/ Bureaucratic leadership style

A

The leader makes the final decision based on input from the team. The employees are encouraged to share their thoughts and opinions.

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15
Q

What are the benefits of the Democratic/ Participative/ Bureaucratic leadership style?

A
  • More creative solutions
  • Worker engagement
  • Higher productivity
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16
Q

What are the costs of the Democratic/ Participative/ Bureaucratic leadership style?

A

Slower decision-making, bureaucracy and progress. Projects can be left uncompleted.

17
Q

Describe the Transformational/ Visionary leadership style

A

The leader has a clear vision and acts as a role model, inspiring employees to work with them.

18
Q

What are the benefits of the Transformational/ Visionary leadership style?

A

Employees are inspired, motivated, and treated as individuals.

19
Q

What are the costs of the Transformational/ Visionary leadership style?

A

Everyone can get swept up in achieving the vision without looking at the reality.

20
Q

What are the three components of the John Adair action-centred leadership model?

A
  1. Task
  2. Team
  3. Individual
21
Q

What are the stages of defining the task for the John Adair action-centred leadership model

A
  1. Define the task
  2. Devise a workable plan
  3. Brief the team members on their role
  4. Delegate work
  5. Allocate resources
  6. Check the quality of work
  7. Control the pace of work
  8. Keep the team focused
  9. Evaluate the process and modify accordingly
22
Q

What are the stages of defining the team for the John Adair action-centred leadership model

A
  1. Set standards and an example
  2. Define roles and responsibilities
  3. Maintain discipline and morale
  4. Build team spirit
  5. Keep open communication
  6. Recruit and train in appropriate skills
  7. Appoint sub-leaders
  8. Avoid getting too deeply embroiled with the task itself
23
Q

What are the stages of defining the individuals for the John Adair action-centred leadership model

A
  1. Involve all team members
  2. Seek out and use individuals abilities
  3. Bring in quieter members and control overactive members
  4. Praise, support, encourage and offer constructive feedback
  5. Let people know that they’re valued
  6. Empower individuals

CHEM4006: Enterprise For Scientists (13 decks)

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