10. IT Governance & Implementation

Question 1

What is IT Governance?

Answer 1

IT Governance is about how an organization manages and uses IT to support its goals. It involves leadership, decision-making, and processes to ensure IT helps achieve the organization’s strategy.

Question 2

What are the 6 main parts of IT infrastructure?

Answer 2

1. Data Management and Storage (databases, cloud storage).
2. Internet Platforms (web servers like Apache).
3. Computer Hardware Platforms (servers, laptops).
4. Operating Systems (Windows, Linux).
5. Networking and Telecommunications (routers, 5G).
6. Enterprise Software Applications (ERP, CRM systems).

Question 3

What does the Chief Information Officer (CIO) do? 5 points

Answer 3

1. The CIO oversees IT strategy and operations.
2. Aligning IT with business goals.
3. Leading IT projects and teams.
4. Managing IT systems and processes.
5. Acting as a bridge between IT and other departments.

Question 4

What makes IT projects difficult to implement? 4 points

Answer 4

1. Complex technology.
2. Resistance to change from employees.
3. Misalignment between IT and business goals.
4. Rapid changes in the market or technology.

Question 5

How can organizations structure IT governance?

Answer 5

1. Centralized: Decisions made by a central authority (top-down).
2. Decentralized: Departments make their own IT decisions.
3. Hybrid

Question 6

Why is IT governance important?

Answer 6

1. Aligns IT with the company’s goals.
2. Improves decision-making.
3. Reduces risks in IT projects.
4. Ensures IT compliance with laws and standards.