1. Plan Business Analysis Approach

Question 1

Purpose

Answer 1

To define an appropriate method to conduct business analysis activities

Question 2

Description

Answer 2

• Describe the overall method that will be followed when performing BAs work; how and when task will be perform; and the deliverables that will be produced
• Set of techniques to use
• may be defined by a methodology or by org standards

Question 3

The BAs approach should:

Answer 3

• Align to the overall goals of the change
• Coordinate the BAs task, activities, deliverables
• Include task manage risk
• Leverage approaches and select techniques and tools that have historically worked well

Question 4

Input

Answer 4

Needs: problems or opportunities face by org

Question 5

Elements 1

Answer 5

1. Planning approach:
   Predictive
   Adaptive

Question 6

Elements 2

Answer 6

Formality and level of detail of BAs deliverables
Affected by:
- the change is complex and high risk
- org is in, or interact with, heavily regulated industries
- contracts or agreements
- SHs are geographically distributed
- resources are outsourced
- staff/team member experiences
- reqs must be formally sign of
- BAs information must be maintain for long term or use for future initatives

Question 7

Elements 3

Answer 7

Business analysis activities
Include:
- identify activities required complete each deliverable then breaking each activity into tasks
- dividing work into iterations, deliverable for each iteration
- using previous similar initiative as an outline to current initiative

Question 8

Elements 4

Answer 8

Timing of BAs work
Affected by:
- the availability of resources
- priority/urgency of the initiative
- other concurrent initiatives
- constraints such as contract terms, regulatory deadlines

Question 9

Elements 5

Answer 9

Complexity and risk
** Impact complexity include:
Size of the change,
Number business area or system,
Geographic and culture
Technological complexities
Any risk that could impede the BAs effort
** Impact risk level:
Experience of BA
Extent domain knowledge held by BA
Level of experience of SH
SH attitudes
Amount of time
Pre-selected frame work, tools, techniques
Cultural norms of the org

Question 10

Elements 6

Answer 10

Acceptance

In some org maybe more structure and required sign of on the approach to ensure all BAs activities identified and estimate

Question 11

Guidelines and tools

Answer 11

• BAs performance assessment
• business policies: limit which decision must be made
• expert judgment: determine optimal BA approaches
• Methodologies and frameworks
• SH engagement approach

Question 12

Stakeholders

Answer 12

Domain SME: source of risk

Project manager: determines schedule and timelines

Regulator: need to provide approve some aspects of BAs approach

Sponsor: provide needs, objective; depend on availability and involvement

Question 13

Output

Answer 13

Business analysis approach
Identifies the Bas approach and activities that will be performed across an initiative including:
Who will perform activities
The timing and sequence of work
The deliverable that will produced
The Bas techniques may be used

Question 14

Techniques

Answer 14

Brainstorming
Business cases
Document analysis
Estimation
Financial analysis
Functional decomposition
Interview
Item tracking
Lesson learned
Process modelling
Reviews
Risk analysis and mng
Scope modelling
Survey or questionaire
Workshops