1. Introduction Flashcards
Integrative bargaining
Expanding the pie as done in the boys with the oranges example 🍊 Trade-offs are done via breaking down the issue into several, small issues where one may be more important for the other part
What is the definition of negotiation?
The process by which people with conflicting goals try to reach agreement about how they are going to work together in the future.
What are independent negotiators?
Negotiators whose needs and wants affect what the other party can have.
What are the two types of deal-making negotiations?
- Distributive
- Integrative
What characterizes distributive deal making?
Negotiating over a single issue, such as price, with reciprocal concessions made until an agreement is reached.
What is integrative deal making?
Expanding the pie by creating value through breaking a single issue into multiple issues or adding issues.
What is the role of conflict management in negotiations?
To resolve disputes that arise from perceived opposing interests.
True or False: In the U.S., direct confrontation is considered rude.
False
What is the philosophy of the negotiation course?
To internalize cooperation models and apply them in various situations.
Define bargaining.
Describes the competitive, win-lose situation in negotiations.
Define negotiation.
Refers to win-win situations where parties try to find mutually acceptable solutions.
What are the conditions of negotiations?
- Perception of differences
- Communication opportunities
- Exchange offers
- Interdependence
What is mutual adjustment in negotiations?
The continuous influence actors have on each other throughout the negotiation process.
What is a concession in negotiation?
When one actor agrees to make a change in their position.
What are the three key numbers to prepare for negotiations?
- Reservation Point
- Target Point
- Aspiration Point
What does BATNA stand for?
Best Alternative to a Negotiated Agreement.
What is a zero-sum dynamic?
A situation where one party’s gain is another’s loss.
What is the purpose of the Chocolate Auction Game?
Participants bid to win chocolate, showcasing competitive dynamics in negotiation.
What does the Caramel Dictator Game illustrate about human behavior in negotiation?
Most humans are not purely self-interested and can act altruistically.
Differentiate between strategy and tactics in negotiation.
- Strategy: Overall plan to achieve goals
- Tactics: Short-term moves to enact the strategy
What is the first step in the negotiation process?
Determining goals.
What are the key steps to an ideal negotiation process?
- Preparation
- Relationship building
- Information gathering
- Bidding
- Closing the deal
- Implementing the agreement
What is a descriptive model in negotiation?
A framework to analyze the roles of direct, opposition, indirect actors, and environmental factors.
How does reputation influence negotiations?
It is shaped by past behavior and personal characteristics.