1. Introduction Flashcards

1
Q

Integrative bargaining

A

Expanding the pie as done in the boys with the oranges example 🍊 Trade-offs are done via breaking down the issue into several, small issues where one may be more important for the other part

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2
Q

What is the definition of negotiation?

A

The process by which people with conflicting goals try to reach agreement about how they are going to work together in the future.

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3
Q

What are independent negotiators?

A

Negotiators whose needs and wants affect what the other party can have.

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4
Q

What are the two types of deal-making negotiations?

A
  • Distributive
  • Integrative
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5
Q

What characterizes distributive deal making?

A

Negotiating over a single issue, such as price, with reciprocal concessions made until an agreement is reached.

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6
Q

What is integrative deal making?

A

Expanding the pie by creating value through breaking a single issue into multiple issues or adding issues.

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7
Q

What is the role of conflict management in negotiations?

A

To resolve disputes that arise from perceived opposing interests.

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8
Q

True or False: In the U.S., direct confrontation is considered rude.

A

False

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9
Q

What is the philosophy of the negotiation course?

A

To internalize cooperation models and apply them in various situations.

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10
Q

Define bargaining.

A

Describes the competitive, win-lose situation in negotiations.

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11
Q

Define negotiation.

A

Refers to win-win situations where parties try to find mutually acceptable solutions.

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12
Q

What are the conditions of negotiations?

A
  • Perception of differences
  • Communication opportunities
  • Exchange offers
  • Interdependence
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13
Q

What is mutual adjustment in negotiations?

A

The continuous influence actors have on each other throughout the negotiation process.

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14
Q

What is a concession in negotiation?

A

When one actor agrees to make a change in their position.

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15
Q

What are the three key numbers to prepare for negotiations?

A
  • Reservation Point
  • Target Point
  • Aspiration Point
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16
Q

What does BATNA stand for?

A

Best Alternative to a Negotiated Agreement.

17
Q

What is a zero-sum dynamic?

A

A situation where one party’s gain is another’s loss.

18
Q

What is the purpose of the Chocolate Auction Game?

A

Participants bid to win chocolate, showcasing competitive dynamics in negotiation.

19
Q

What does the Caramel Dictator Game illustrate about human behavior in negotiation?

A

Most humans are not purely self-interested and can act altruistically.

20
Q

Differentiate between strategy and tactics in negotiation.

A
  • Strategy: Overall plan to achieve goals
  • Tactics: Short-term moves to enact the strategy
21
Q

What is the first step in the negotiation process?

A

Determining goals.

22
Q

What are the key steps to an ideal negotiation process?

A
  • Preparation
  • Relationship building
  • Information gathering
  • Bidding
  • Closing the deal
  • Implementing the agreement
23
Q

What is a descriptive model in negotiation?

A

A framework to analyze the roles of direct, opposition, indirect actors, and environmental factors.

24
Q

How does reputation influence negotiations?

A

It is shaped by past behavior and personal characteristics.

25
What is trust in the context of negotiation?
An individual’s belief in and willingness to act on the words, actions, and decisions of others.
26
What influences the negotiation environment outside the stadium?
Economic growth and international environment ## Footnote Factors such as whether the economy is experiencing high or low growth and whether the international environment is peaceful or not can shape the negotiation context.
27
What is essential for building relationships in negotiations?
Reputation and trust ## Footnote Reputation is shaped by past behavior, and trust involves an individual’s belief in the words and actions of another.
28
What are the individual characteristics that affect negotiation relationships?
Personal characteristics ## Footnote These traits can be difficult or impossible to change.
29
What does trust in negotiations entail?
Belief in and willingness to act on another's words and actions ## Footnote Trust involves both individual and situational antecedents.
30
What are the methods of trust repair in negotiations?
Verbal statements, reparations, and structural solutions ## Footnote These methods can help restore trust after it has been broken.
31
What are the preconditions for trust-building?
Positive relationships and transparency ## Footnote Staying in touch on issues, balancing results with concern for others, and signaling intentions are also crucial.
32
What does good judgment in negotiations involve?
Making decisions that others trust and seek opinions on ## Footnote It also includes the ability to respond quickly to problems.
33
What is the principle of consistency in negotiations?
Walking the talk and honoring commitments ## Footnote This includes mirroring the actions of the other party (tit-for-tat).
34
What are the types of justice relevant to negotiations?
Distributive, procedural, interactional, and systemic justice ## Footnote Each type addresses different aspects of fairness and treatment in negotiations.
35
Fill in the blank: Each student represents a company in a negotiation exercise where Company A is a technology firm with innovative software but limited market presence, and Company B has a strong market presence but _______.
outdated software ## Footnote The objective is to negotiate a joint venture.
36
What should negotiators always look for instead of sticking to their original position?
Creative solutions ## Footnote This approach enhances the potential for successful outcomes.
37
True or False: In negotiations, a partner should be considered a counterpart.
False ## Footnote It's important to view a negotiation partner as a collaborator.
38
What should negotiators do to adapt their strategies?
Prepare thoroughly and test assumptions ## Footnote Asking questions can help adjust strategies to fit the situation and culture.