1 8 Using IT

Question 0

Information

Answer 0

Data that are organized in a meaningful fashion

Question 1

data

Answer 1

Raw, unsummarized and unanalyzed facts

Question 2

attributes of useful information

Answer 2

quality
timeliness
completeness
relevance

Question 3

real time information

Answer 3

Frequently updated information that reflects current conditions

Question 4

information technology

Answer 4

The set of methods or techniques for acquiring, organizing, storing, manipulating, and transmitting information.

Question 5

management information system

Answer 5

Specific form of IT that managers utilize to generate the specific, detailed information they need to perform their roles effectively

Question 6

product lifecycle

Answer 6

The way demand for a product changes in a predictable pattern over time

Question 7

Types of management information systems

Answer 7

transaction processing systems
operations information systems
Decision support systems
expert systems
enterprise resource planning
e commerce

Question 8

transaction processing systems

Answer 8

A mgmt information system MIS designed to handle large columes of routine, recurring transactions

Question 9

operations information systems

Answer 9

Gathers , organizes and summarizes comprehensive data in a form that managers can use in their nonroutine coordinating, controlling, and decision making tasks

Question 10

Decision support systems

Answer 10

Interactive system that managers can use to make nonroutine decisions

Question 11

executive support system

Answer 11

A sophisticated version of a decision support system that is designed to meet the needs of top management

Question 12

group decision support system

Answer 12

An executive support system that links top managers so that they can function as a team

Question 13

artificial intelligence

Answer 13

Behavior performed by a machine that, if performed by a human being, eould be called “intelligent”

Question 14

expert system

Answer 14

a management information system that employs human knowledge, embedded in a computer, to solve problems that ordinarily require human expertise

Question 15

SW programs that help perform dimple managerial tasks

Answer 15

sw agents, softbots, knowbots

Question 16

enterprise resource planning system ERP

Answer 16

Multimodule application software packages that coordinate the functional activities necessary to move product from the product design stage to final customer stage.

Question 17

e-commerce

Answer 17

Trade that takes place between companies, and between companies and individual customers, using IT and the internet

Question 18

B2B commerce

Answer 18

Trade that takes place between companies using IT and the internet to link and coordinate the value chains if different companies

Question 19

B2B marketplace

Answer 19

An Internet based trading platform set up to connect buyers and sellers in an industry

Question 20

B2C biz to consumer

Answer 20

Trade that takes place between a company and individual customers using IT and the Internet

Question 21

strategic alliance

Answer 21

An agreement in which managers pool or share their organizations resources and know how with a foreign company, and the two organizations share the rewards and risks of starting a new venture

Question 22

B2B network structure

Answer 22

A series of global strategic alliances that an organization creates with suppliers,manufacturers, and/or distributors to produce and market a product.

Question 23

boundaryless organization

Answer 23

An organization whose members are linked by computers, faxes, computer-aided design systems, and video teleconferencing and who rarely, if ever, see one another face to face

Question 24

knowledge management system

Answer 24

A company-specific virtual information system that systematizes the knowledge of its employees and facilitates the sharing and integrating of their expertise.