1 3 Ethics and Social Responsibility

Question 0

Ethics

Answer 0

The inner guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the “right” or appropiate way to behave

Question 1

Ethical dilemma

Answer 1

The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group even thought doing so might go against their own self interest

Question 2

Utilitarian rule

Answer 2

An ethical decision that produces the greatest good for the greatest number of people

Question 3

Lesser of two evils ethical dilemma

Answer 3

decide on 2 courses if action whichever you choose will benefit one group and harm another

Question 4

Stakeholder

Answer 4

the people and groups that supply a company with its productive resources and so have a claim on and stake in the company

Question 5

Rules for Ethical Decision making

Answer 5

1 Utilitarian rule
2 Moral rights rule
3 Practical rule
4 Justice rule

Question 6

Moral right rule

Answer 6

An ethical decision should maintain and protect the fundamental rights and privileges of people

Question 7

Practical rule

Answer 7

An ethical decision should be one that a manager has no hesitation about communicating outside the company because typical person in a society would thin the decision is acceptable

Question 8

Why should managers behave ethically?

Answer 8

Relentess pursuit if selfinterest can lead to collextive disaster since it encorages others to behave the same way. “The tragedy of the commons”

Question 9

Trust

Answer 9

Willingess of one person or group to have faith or confidence in the goowdwill of another person, even though this puts them at risk

Question 10

Reputation

Answer 10

The esteem or high repute that individuals or organizations gain when they behave ethically

Question 11

Four main sources of managerial ethics

Answer 11

Societal ethics, occupational ethics, individual ethics, organizational ethics

Question 12

Societal Ethics

Answer 12

Standards that govern how members of a society should deal with one another in matters involving issues such as fairness, justice, poverty, and the rights of the individual

Question 13

Which act forbids us companies to pay bribes abroad?

Answer 13

Foreign Corrupt Practices Act

Question 14

Effort by Reebok, L.L. Bean and Timberland to promote ethical suppliers

Answer 14

Fair Factories Clearinghouse

Question 15

Occupational Ethics

Answer 15

Standards that govern how members of a profession, trade, or craft should conduct themselves when performing work telated activities

Question 16

Individual Ethics

Answer 16

Personal standards and values that determine how people view their responsibilities to others and how they should act in situations when their own self interests are at stake

Question 17

Organizational Ethics

Answer 17

The guiding practices and beliefs through which a particular company and its managers view their responsibility toward their stakeholders

Question 18

Social Responsibility

Answer 18

The way a company’s managers and employees view their duty ir obligation to make decisions that protect, enhance, and promote the welfare and well being if stakeholders and society as a whole

Question 19

Obstructionist approach SR

Answer 19

Companies and managers choose not to behave in a socially responsible way and instead behave unethically and illegaly

Question 20

4 approaches to social responsibility

Answer 20

Obstructionist approach
Defensive approach
Accommodative approach
Proactive approach

Question 21

Defensive approach SR

Answer 21

Companies and their managers behave ethically to the degree that they stay within the law and abide strictly with legal requirements

Question 22

Accomodative approach SR

Answer 22

Companies and managers behave legally and ethically and try to balance the interests of different stakeholders as the need arises

Question 23

Proactive approach SR

Answer 23

Companies and managers actively embrace SR behavior, going out of their way to learn the needs of different stakeholders and utilizing org resources to promote the interests of all stakeholders

Question 24

Why be social responsible?

Answer 24

a) Builds company good reputation, that builds trust, goodwill confidence and desire to do business with
b) Quality of life increases ( health care, income, taxes,etc)
c) Determines societies values reduces crime, poverty, etc

Question 25

Ethics ombudsman

Answer 25

A manager responsible for communicating and teaching ethical standards to all employees and monitoring their conformity to those standards