WRITTEN COMMUNICATION Flashcards
The writer has to be careful with the message, more so if meant for formal events.& information is permanent in nature, used mostly
for documentation of information.
Written communication
is the most formal of all types of language and
communication.
WRITTEN COMMUNICATION
has widened its horizon to encompass electronic means of communicating messages.
WRITTEN COMMUNICATION
The 7 c’s of Effective Communication
- COURTESY –
- CLARITY –
- CONCRETENESS –
- CONCISENESS –
- COMPLETENESS –
- CORRECTNESS –
- CONSIDERATION –
a behavior marked by polished manner & respect
COURTESY
the quality of being clear; goal setting
CLARITY
– the quality of being specific
CONCRETENESS
the quality of being short but substantive
CONCISENESS
the quality of being complete by following the 5 w’s and 1 H
COMPLETENESS
the quality of being free from errors in grammar, spelling, style, and punctuations
CORRECTNESS
the act of thinking about something carefully; consider the 5 W’s and 1H
CONSIDERATION