communication channels Flashcards
simply the act of
transferring information from one place
to another for a better understanding.
Communication
The process of
interpersonal communication cannot be
regarded as a phenomenon which
simply “happens, but should be seen as
a process which involves participants
negotiating their role in this process,
whether consciously or unconsciously.
Communication
may be
defined as a process
concerning exchange of
facts or ideas between
persons holding
different positions in an
organization to achieve
mutual harmony and
understanding.
Communication
5 COMMUNICATION CHANNELS
FACE-TO-FACE-
BROADCAST MEDIA
MOBILE
ELECTRONIC
WRITTEN
6 main components of
communication process are as
follows:
CONTEXT
SENDER/ENCODER
MESSAGE
MEDIUM
RECIPIENT/DECODER
FEEDBACK
BARRIERS OF COMMUNICATION
Stress and out-of-control emotion
Lack of focus
Inconsistent body language
Physical barriers
System design faults
Attitudinal barriers
Ambiguous words
Individual linguistic
Physiological barriers