Workplace violence Investigations Flashcards
The investigator should be objective, experienced in investigations, and should make a credible witness in case the incident results in legal action.
True
The investigator should NOT be bound by the principle of fairness.
False
A traditional complaint is initiated by an employee and made pursuant to an employer policy, such as a workplace harassment or violence policy.
True
The timing of the commencement of an investigation of the complaint can be critical and may play an important factor in a subsequent determination by a court or tribunal as to whether the employer took adequate steps to investigate.
True
It is acceptable to suspend someone pending an investigation, especially in cases where the employer suspects a threat to health and safety. The person allegedly posing such threat should be suspended. Generally, management may become involved in this step. It is important that you inform management of the investigation and discuss the investigation process.
True
The key to an effective workplace investigation is to obtain as much information as possible.
True
When dealing with reports and incidents of workplace violence it is important that the investigative process is commenced in a timely manner, is properly documented; is appropriately communicated to all necessary parties; protects the privacy and confidentiality interests of the parties directly involved and results in suitable disciplinary action.
True
The interviewer should also try to think of any questions that will arise from the other person’s perspective.
True
The investigator should always prepare the interview questions in advance.
True
A good interviewing strategy involves structuring the interviews in a way that will maximize the amount of information you discover. Ask yourself, “Who do you want to talk to first- and why?” Generally, the person bringing the complaint and the person accused are good places to start in a workplace violence investigation case. The investigator should also consider beginning with the person who is the eyewitness that saw the action take place.
True
