Interview And Interrogation Flashcards

1
Q

True or False
Remember rationalizations should help you to transfer the blame and allow you to overcome potential hurdles before they even exist. But you have to be able to connect with the individual to ensure the proper rationalization is utilized.

A

True

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2
Q

True or False
People naturally like people who are like them.

A

True

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3
Q

True or False
If the eyes go up and to the left is indicates: Visually Constructed Images (Vc).

A

True

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4
Q

True or False
Although there are no laws that require employers to document their dealings with employees, employment lawsuits often focus on the reasons for an employee’s termination.

A

True

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5
Q

True or False
Failing to conduct an investigation or conducting an inadequate investigation can compound an employer’s problems.

A

True

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6
Q

True or False
Do not attempt to bargain with or threaten an individual. If necessary, terminate the interaction.

A

True

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7
Q

True or False
When dealing with people who are potentially violent you should focus your attention on the person to let them know you are interested in what they have to say. *Remain calm, * Speak slowly, quietly, and confidently. Speak simply, * Do Not rely on official language or complex terminology. *Listen carefully, * Do Not interrupt or offer unsolicited advice or criticism. * Encourage the person to talk. Fo Not tell the person to relax or calm down.

A

True

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8
Q

True or False
If people are guilty, people soften their diction using words like “borrow” or “mistake,” this is known as a verbal cue called a softener.

A

True

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9
Q

True or False
If the eyes go to the left it indicates: Auditory Constructed (Ac)

A

True

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10
Q

True or False
For any involuntary termination, it is always easier to defend against a claim of wrongdoing when good cause exists for the action.

A

True

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11
Q

True or False
It is important to remove unnecessary papers, objects, or equipment from the desk that could be used as a weapon.

A

True

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12
Q

True or False
While a rationalization is necessary for most people to begin committing fraud, the rationalization will often be abandoned after the initial act has taken place. Most frauds are not one-time events.

A

True

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13
Q

True or False
Stress signals are a non-verbal cue.

A

True

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14
Q

True or False
It’s natural for us to move our bodies while talking. Leaning back and thrusting forward to emphasize a point are an expected part of truthful storytelling. So when you encounter someone who is awkwardly stiff in conversation, be on guard. Liars will freeze up as a way to prevent “leaking” any emotive gestures. An alert Liespotter will read the lack of torso movement as the biggest leak of all.

A

True

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15
Q

True or False
As a lie is constructed and told, the liar’s blink rate goes down. After the lie is told, the blink rate will increase up to eight times. This is known as emotional incongruence.

A

False

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16
Q

True or False
It is important to try to put yourself in the person’s shoes, so that you can better understand how to solve the problem and rationalize with them during the interview.

A

True

17
Q

True or False
One of the most easily defended causes for dismissal is dishonesty- such as giving false information on an application form.

A

True

18
Q

True or False
80% of what’s being said is being transmitted through body language.

A

True

19
Q

True or False
It is important to not enter any situation or location where you feel threatened or unsafe.

A

True

20
Q

True or False
Fraudsters rationalize their conduct so that it seems legal or justified. Thus, they do not see their actions as something that is or should be sanctioned.

A

True

21
Q

True or False
Qualifiers are a verbal cue.

A

True

22
Q

True or False
A poorly-constructed investigation can also discourage employees from bringing complaints forward, ultimately depriving the employer of the opportunity to address and remedy inappropriate workplace conduct before it leads to litigation.

A

True

23
Q

True or False
When dealing with difficult people it is important to make sure you lose a challenging stance, such as standing directly opposite, putting your hands on your hips, pointing your finger, crossing your arms.

A

False

24
Q

True or False
Quasi-denials are a non-verbal cue.

A

False

25
Q

True or False
If the termination recommendation is due to a specific incident, determine whether the incident has been properly investigated and documented in writing. Also determine whether there are any questions that remain unanswered about the incident.

A

True

26
Q

True or False
If the eyes go down and to the left it indicates: Auditory Remembered (Ar)

A

False

27
Q

True or False
There are three things that are important to an investigative interview: 1) understand what has been reported, is it a policy violation, crime, illegal activity, workplace violence. 2) Understand what the company requires for termination, prosecution, etc. 3) Understand what elements of proof are needed to support the process.

A

True

28
Q

True or False
Fraudsters only commit their crimes when there is a perceived opportunity to solve their problems in secret. In other words, fraudsters do not anticipate getting caught.

A

True

29
Q

True or False
When planning for an investigative interview it is important to understand what the organizations policies are to be effective during the interview.

A

True

30
Q

True or False
It is important to have the recommendation to terminate reviewed by an individual familiar with employment discrimination laws and unjust dismissal theories (such as outside employment counsel), to ensure that there is no legal problem.

A

True

31
Q

True or False
Be sure to limit access to any information obtained through the investigation to those who have a need to know.

A

True

32
Q

True or False
Preventing dissemination of this information can prevent claims of defamation by the employee under investigation.

A

True