Workplace Coaching Skills 150404d Flashcards
List three people who have responsibilities in Apprenticeship Training
Journeyman and supervisors
Employers
Apprentices
An effective way to build your _____ _____ is through the coaching process
Interpersonal skills
List four responsibilities journeyman have in Apprenticeship Training
Acquire appropriate coaching skills
Coach and Mentor those interested in learning a trade
Supervised apprentices or persons wishing to become apprentices
Make appropriate entries in apprentices record book as skills are acquired
The terms mentoring and coaching are often found together. List three things this means for a journeyman
Being an example
Being approachable
Challenging trainees to develop Independence
List four elements that coaches provide
A constructive atmosphere free of humiliation and intimidation
Respect for apprentices and their need to learn
A level tone of voice
encouragement to work independently as apprentices develop and learn
What are three steps in the simplified learning cycle?
Tell, show, do
Positive feedback can instill _____ and _____.
Confidence and motivation
Feedback that focuses on _____ is most effective.
Results
_____ feedback corrects a problem, it is not used to identify _____. Focus on the results of _____ training and _____ for improvement.
Constructive, incompetence, skills, Solutions
List three responses you may notice from a person who feels defensive
Putting up barriers not answering questions
Spending resources of time and energy on constructing a defense rather than finding a solution
Being aggressive, angry or competitive
List the three parts of a lesson that should be recapped so learning is solidified
The point of the lesson
The links between the lesson and the trade
Individual steps of the skill
