Workload Management

Question 1

What’s the description of Workload management?

Answer 1

Manages available resources efficiently to prioritise and perform tasks in a timely manner (under all circumstances)

Question 2

What are the 100 KSA behavioural indicators of workload management?

Answer 2

Maintains self-control (in all situations)
PLans, prioritises and schedules tasks effectively
Manages time efficiently when carrying out tasks
Offers and accepts assistance, delegates when necessary and asks for help early
Manages and recovers from interruptions, distractions, variations and failures effectively

Question 3

What are two additional ICAO behavioural indicators of Workload management?

Answer 3

Reviews, monitors and cross-checks actions conscientiously
Verifies that tasks are completed to the expected outcome

Question 4

What principle can you use to deal with workload exceeding your capacity during your instrument rating?

Answer 4

Identify potential periods of peak workload (plan)
Shift tasks that can be moved to relative low workload periods (schedule tasks) and
Deal with the most important tasks first during the peak workload periods (prioritise)

Question 5

Can you give an example of airlines that have short time turnaround plans?

Answer 5

Easyjet, Ryanair and Wizz typically plan 25 minute turnarounds

Question 6

What’s a rule airlines use to avoid interruptions, distractions, variations and failures?

Answer 6

Sterile cockpit rule