Working practices Flashcards
What happened in December 2012?
In December 2012, the Chief Nursing Officer for England launched a three-year
strategy for all nurses and midwives entitled ‘Compassion in Practice’. Central to her
campaign was the focus on six key values, which came to be known as the Chief
Nursing Officer’s 6Cs
What are the 6Cs?
Communication
Compassion
Competence
Commitment
Care
Courage
Describe communication
it is central to the caring relationship, particularly the ability to listen carefully to service users. The motto to guide practice should be ‘no decision about me without me’.
What does competence mean?
Competence means ensuring that staff are able to understand their service users’ needs, and have the up-to-date expertise and knowledge to deliver effective care and support.
What does competence mean?
Competence means ensuring that staff are able to understand their service users’ needs, and have the up-to-date expertise and knowledge to deliver effective care and support.
What does competence mean?
Competence means ensuring that staff are able to understand their service users’ needs, and have the up-to-date expertise and knowledge to deliver effective care and support.
What does competence mean?
Competence means ensuring that staff are able to understand their service users’ needs, and have the up-to-date expertise and knowledge to deliver effective care and support.
What does commitment mean?
Commitment means that this vision for service users can be realised, and the needs of service users consistently met.
Describe courage
Courage to always do the right thing for service users and to speak up when there
are concerns, particularly about poor practice.
How do policies and procedures affect workers/users?
- They are presented so that professionals, service users and their carers can understand them clearly, and they are more rigorously enforced.
- The inspection agencies have a specific responsibility to monitor standards of provision, and to require immediate action where significant failings are identified.
How does regulation affect workers?
- Where provision is failing to meet the standards required, immediate action can be required and its implementation carefully monitored.
- Where care professionals fail to meet the standards set by their regulators, they can be disciplined and in the most serious cases removed from their professional register. This means they can no longer practice either voluntarily or in paid employment.
How do working policies affect service users?
- The policies, procedures, legislative requirements and regulation of health and care providers is in place to ensure that standards are high, and also to ensure that service users can take action where there are failings in provision.
- Also ensures all needs are met
Give examples of how poor working practices have been identified and addressed
- Victoria Climbié
- Peter Connelly (Baby P)
- Winterbourne Care Homw
Give examples of how poor working practices have been identified and addressed
- Victoria Climbié
- Peter Connelly (Baby P)
- Winterbourne Care Home
What happened to Victoria Climbié?
She was abused by her great aunt and her great aunt’s boyfriend. Victoria was born in the Ivory Coast and came to live in London with her great aunt + great aunt’s bf. In January 2001, they were convicted of her murder.
How was Victoria let down?
During the period she suffered horrific abuse, several organisations had contact with her ‘family’ and noted signs of abuse. This included the police, social workers, the NHS, the National Society for Prevention of Cruelty to Children (NSPCC) and local churches.
What happened after Victoria’s death?
An enquiry was set up by Lord Laming to investigate how and why this tragedy was allowed to happen.
Lord Laming identified poor practice within these services/organisations with very poor levels of communication.
What did Lord Laming’s report lead the government to do?
▸ Every Child Matters (ECM)
▸ The Children Act (2004)
Describe Every Child Matters
this initiative was launched in 2003. ECM was to ensure that all children, regardless of their background, should have the chance to reach their full potential by reducing levels of ill health, eradicating abuse and neglect and improving educational success for all children.
What does ECM aim to achieve for all children?
for children to:
* stay safe
* be healthy
* enjoy and achieve
* make a positive contribution
* achieve economic wellbeing
What did the Children Act lead to?
- appointment of a Director of Children’s Services in every local authority, who has
responsibility for the care and education of children in their area - ‘duty to cooperate’ for all services concerned with the care and safeguarding of
children - setting up of local Safeguarding Boards, which are responsible for monitoring the
professional practice of agencies in the safeguarding of children in their area - creation of a Children’s Commissioner, with responsibility for representing
and promoting the interests of children and young people, particularly the
disadvantaged and children whose voices are rarely heard.
What happened to Baby P?
in 2008, 17 month old Peter Connelly died after suffering serious physical and psychological abuse over a 9 month period.
Why was Baby P let down?
He had been seen by numerous health and care professionals during this period, but they failed to intervene.
What happened after Baby P’s death?
Lord Laming conducted a review to establish why, despite the changes in legislation after Victoria Climbié, why the tragedy had occured.
