Work practices Flashcards
follow safe work practices for direct client care
What 5 things can risk management strategies/procedures do?
Identify, assess, control, minimise or eliminate risks
Policies:
Written documents that state the principles and practices for the ongoing management and administration of a workplace.
Policies are statements that highlight broad guidelines on action to be taken to achieve a purpose. (Eg: a safe and healthy workplace, managing stress, back care and manual lifting.)
Procedures:
and
What do they outline?
Explain how to perform tasks and duties. They are the written instructions for a task or activity that outline the preferred (and often the safest) method for completing the task (and sometimes, who is responsible)
A safe work procedure outlines hazards, risks and associated control measures to be applied to ensure that the task is conducted in a way to reduce the risk of injury.
Hazard:
Any object or situation with the potential to cause injury or illness, damage property/environment or disrupt productivity.
Risk:
Likelihood of an incident, accident or near miss occurring as a result of the hazard.
Some (7) ways to identify hazards:
Inspect the work environment;
Discuss previous issues with supervisor;
Talk to WHS representative about task-specific hazards;
Talk with colleagues about proven ways to deal with known hazards;
Read and use info about clients and equipment;
Consider how equipment is used and whether it’s appropriate;
Look at whether clients have opportunity to access hazardous or risky areas.
Some (7) examples of WHS forms:
Hazard Report Injury/Accident Report Risk Identification Checklist Critical Incident Report Near Miss Report Workers Compensation Form Record of equipment in need of repair.
What (4 things) does evidence reported to Worksafe Queensland need to demonstrate?
Accidents and incidents are recorded and acted upon;
Adequate training, first aid supplies and personal protective equipment are provided;
All consultation mechanisms are in place;
Records are adequately maintained.
Seven principles of effective injury management:
Plan (and communicate);
Raise awareness at management level;
Ask for feedback (from injured staff after claim closes);
Foster an early intervention culture;
Communicate with all relevant parties;
Think outside the box (for different ways to deliver training);
Find and support OHS and injury management champions within your business
List some (5) client-related risk factors you may need to be aware of:
Manual handling;
Behaviours of concern (e.g. client violence);
Slips, trips and falls;
Infection;
Home visits (client’s home are unstructured, unregulated environments that pose risks)
What is a “behaviour of concern”?
A behaviour of concern may…(3 points)
Any behaviour that causes physical harm;
or property destruction that results in the risk of harm to any person.
A behaviour of concern may:
Endanger the safety of the person exhibiting the behaviour or other people;
Result in denied or limited access to facilities;
Be frequent, intense or enduring
When reporting client-related risks and behaviours of concern, a report should have:
A clear description of the risk or behaviour of concern;
Measurable and observable data;
The report should include:
Exactly what the person does (“TJ can kick people in the legs with his right foot”);
How often/frequently the behaviour occurs (“about eight times a day”);
How long/duration the behaviour lasts for (“for up to 10 secs”);
The (intensity of) harm or risk of harm that results (“with enough force to cause injury”)
Areas (9) which may require a policy or procedure:
Safe task design; Safety induction and training; Hazard reporting; Risk assessment and risk control; WHS consultation and committees; Driver and travel safety; Purchasing guidelines; Emergency procedures; Hazardous waste disposal.
Manual handling:
Any activity requiring the use of force exerted by a person to lift, lower, push, pull, carry or otherwise move, hold or restrain any animate or inanimate object.
Injuries that incorrect manual handling can cause:
Muscle sprains and strains
Injuries to muscles, ligaments, vertebral disks and other
structures in the back
Injuries to soft tissue, nerves, ligaments and tendons in
the wrist, arms, shoulders, neck or legs
Abdominal hernias
Chronic pain.
Safe manual handling practices:
Use common sense and don’t take unnecessary risks
with large or heavy objects;
When moving more than 15kg, ask for assistance;
Obtain correct manual handling and lifting/back care
training;
Follow workplace policies and procedures;
Identify manual handling hazards/risks and report them to your supervisor
Examples of manual handling tasks:
Lifting objects/equipment; Moving objects/equipment; Carrying objects/equipment/chairs; Pushing wheelchairs, prams or trolleys; Supporting a person to sit, stand or lie down
Assess the manual handling task:
Learn how to lift safely.
Ensure the weight is safe to lift.
Two people are required to lift bulky items.
Use mechanical aids if available.
Clear a path prior to lifting and moving.
Wear protective clothing if necessary e.g. gloves if the
object has sharp edges.
Position yourself close enough to the load.
Hold the item close to your centre of gravity.
Think before you lift:
Balance yourself and relax muscles. Position yourself close to the load. Keep your feet slightly apart. Bend your knees, not your back. Grasp the load with your palms. Keep your head up and chin in. Keep your back as straight as possible. Use your leg muscles. Change your grasp during the lift if necessary.
Applying control measures means:
6 ways to control or manage a risk:
identifying and assessing hazards that may cause injury or illness, then managing the risks.
Some ways you can control or manage a risk include:
Ensuring policies and procedures are followed
Following instructions for lifting and using equipment
Reducing the frequency of the task
Requesting training in using equipment or lifting
Using signs as a reminder
Regularly discussing WHS, including the various manual handling tasks you undertake, with your supervisor.
4-step process for applying control measures
1) Identify the hazard
You might notice a hazard when working with clients,
setting up equipment, when an accident/near miss
occurs, or when a safety audit is conducted.
Example: a client becoming less mobile needs greater
assistance to move from a chair to their bed.
You can identify hazards:
On a daily basis, as part of your regular activities
By gathering feedback from environments you are
working in (conversations with work colleagues/clients,
observations, accident and incident reports etc)
By regularly using checklists e.g. manual handling risk
assessment checklist.
2) Assess the risks
How much of a risk of injury is there? Is it low, medium or
high level? Is it something that must be fixed
immediately or is it something that you, work
colleagues or clients should be aware of as a possible
danger? Also assess the consequences of a risk.
Example: a wheelchair is difficult to load into a new
vehicle, the movements required to place the
wheelchair in the vehicle mean that there is a high risk
of a worker damaging their back.
3) Control the risk
Put control measures in place. How can the hazard be
dealt with most appropriately? (eg a client with difficulty
maintaining his balance has an electric radiator in his
home. Client also wears clothing that is not fire
resistant. You move the heater to a place where client
is unable to come in contact with the heater elements.
Hazards are controlled by using a hierarchy of control. This is:
Get rid of the hazard
Replace the hazard with something else that presents
a lower risk
Separate the hazard from the person or the person
from the hazard
Make changes to the workplace or design of
workplace equipment
Make changes to the way work is organised or ask
for/arrange training to improve practice
Use PPE or appropriate equipment to minimise risk e.g.
use a hoist for lifting clients.
4) Review
Check that the control measures are working or whether
they need further thought and review. Once control
measures have been implemented, they need to be
monitored and reviewed to ensure that they are
effective. This could be daily, weekly, monthly or yearly.
Infection:
Caused by pathogens (‘bugs’) such as bacteria, viruses, protozoa or fungi, getting into or onto the body.
It can take some time before the microbes multiply enough to trigger symptoms of illness, which means an infected person may unwittingly be spreading the disease during this incubation period. Infection control in the workplace aims to prevent pathogens from coming into contact with a person in the first place
Website for up-to-date detailed information about diseases and infection prevention
health.qld.gov.au
Qld health website
ICMP:
Infection Control Management Plan:
a documented plan to prevent or minimise the risk of infection in relation to declared health services for:
persons receiving services at the facility
person employed or engaged at the facility
other persons at risk of infection at the facility
An ICMP for a health care facility must state:
The infection risks associated with the provision of
declared health services;
The measures to be taken to prevent or minimise the
infection risks;
How the operator is to monitor and review the
implementation and effectiveness of the measures;
Details about the provision of training in relation to the
ICMP for persons employed or otherwise engaged at
the facility
How often the ICMP is to be reviewed (the effectiveness
and implementation must be reviewed yearly, if not
more often)
The name of any person who is responsible for
providing advice about and monitoring the
effectiveness of the ICMP.
The ICMP must be written in a way likely to be easily understood by persons employed or otherwise engaged at the facility.
The operator of the facility must:
sign and date the ICMP; and
sign and date the ICMP each time it is reviewed.
Standard precautions for preventing infection:
Always use good hygiene practices, (wash hands etc);
Use PPE, including gloves;
Handle and dispose of sharps and other infectious
waste appropriately;
Clean and disinfect contaminated items appropriately;
Keep wounds covered with a water resistant dressing;
Wear footwear appropriate for the activity you’re
undertaking.
Hand washing techniques:
Front and back; Between fingers (with each hand taking a turn on top); Fingertip hook (fingers curved in, 1 palm down and 1 up); Thumbs; "Tickle" palms with fingertips; Wrists. Avoid touching tap with hands; Rinse well;