wk 11

Question 1

To effectively assist grieving clients, the veterinary technician is most effective
when

Answer 1

educates and reassures the clients that their feelings are normal

Question 2

Dr. Kübler-Ross describes the grief process as consisting of which five stages?

Answer 2

Denial, bargaining, anger, depression, and resolution

Question 3

When working through the grief process,
a. the five stages outlined always proceed in the same order.
b. each stage takes an equal amount of time.
c. each stage is experienced only once.

Answer 3

none are correct

Question 4

After a client is given the pet’s diagnosis and is told that the prognosis is poor,
the client may enter a stage of denial, often reflected by the client asking
seemingly inappropriate questions. When a client is experiencing denial, it is
important to keep in mind that

Answer 4

clients will often begin to process the seriousness of the situation only
after arriving home, and may call the clinic with important questions

Question 5

occurs when the patient or client suffers during the dying process, due to unexpected occurrences

Answer 5

Dysthanasia

Question 6

When confronted with a client in the anger stage of the grief process, it is
important for the veterinary professional to

Answer 6

a. take a mental step back and a deep breath.
b. take a nondefensive attitude.
c. allow the client time to voice his or her anger by just listening.

Question 7

When dealing with a client who is grieving over the loss of a pet, it is important for veterinary technicians to

Answer 7

separate their feelings from those of the clients

Question 8

While discussing euthanasia with a client, the veterinary professional

Answer 8

should avoid using the phrases put to sleep or put away

Question 9

During the process of euthanasia, often reflex actions occur. The client should be
warned beforehand that all of the following are reflex actions, not signs of pain or distress, and might happen except

Answer 9

closing of the eyes

Question 10

Why are veterinary professionals often an important support when a client’s pet
dies?

Answer 10

a. Because they understand the unique role the pet has played in the clients’ life
b. Because the client does not feel embarrassed by their grief over an animal
c. Because they understand the stages of the grief process

Question 11

There are many factors that can complicate the grief process, so it is important for a veterinary technician to be on the lookout for each. What is not a factor that might complicate the grief process?

Answer 11

A veterinary team that supports the client and pet

Question 12

most common drug used to euthanize companion animals

Answer 12

Sodium pentobarbital

Question 13

A 16-year-old female basset hound with a 5-year history of osteoarthritis, severe hip dysplasia, and glaucoma is brought for evaluation. On physical examination, the dog is very thin. Palpation of the joints and hip muscles elicits severe pain. The veterinarian notes that nothing more can be done for the dog. The client signs the order for euthanasia. What is the most
appropriate next step for the veterinary team to take?

Answer 13

Bring the dog and client to a quiet room and give them some time alone

Question 14

A 16-year-old female basset hound with a 5-year history of osteoarthritis,
severe hip dysplasia, and glaucoma is brought for evaluation. On physical
examination, the dog is very thin. Palpation of the joints and hip muscles elicits severe pain. The veterinarian notes that nothing more can be done for the dog. The client signs the order for euthanasia. The dog and client are brought to a quiet room and given some time alone. What is the most appropriate next step for the veterinary team to take?

Answer 14

Explain the euthanasia process to the client

Question 15

A 16-year-old female basset hound with a 5-year history of osteoarthritis,
severe hip dysplasia, and glaucoma is brought for evaluation. On physical
examination, the dog is very thin. Palpation of the joints and hip muscles elicits severe pain. The veterinarian notes that nothing more can be done for the dog. The client signs the order for euthanasia. The dog and client are brought to a quiet room and given some time alone. The veterinarian comes into the room and fully explains the euthanasia process to the client. What is
the most appropriate next step for the veterinary team to take?

Answer 15

Discuss the options for dealing with the dog’s remains

Question 16

A 16-year-old female basset hound with a 5-year history of osteoarthritis,
severe hip dysplasia, and glaucoma is brought for evaluation. On physical
examination, the dog is very thin. Palpation of the joints and hip muscles elicits severe pain. The veterinarian notes that nothing more can be done for the dog. The client signs the order for euthanasia. The dog and client are brought to a quiet room and given some time alone. The veterinarian comes into the room and fully explains the euthanasia process to the client, as well as options for dealing with the dog’s remains. What is the most appropriate next step for the veterinary team to take?

Answer 16

Ask the client to pay for the procedure

Question 17

A 16-year-old female basset hound with a 5-year history of osteoarthritis,
severe hip dysplasia, and glaucoma is brought for evaluation. On physical
examination, the dog is very thin. Palpation of the joints and hip muscles elicits severe pain. The veterinarian notes that nothing more can be done for the dog. The client signs the order for euthanasia. The dog and client are brought to a quiet room and given some time alone. The veterinarian comes into the room and fully explains the euthanasia process to the client, as well as options for dealing with the dog’s remains. The client pays for the procedure. What is the most appropriate next step for the veterinary team to take?

Answer 17

Check that the name on the dog’s file matches that of the name on the
euthanasia form

Question 18

A 17-year-old female domestic shorthaired cat is hospitalized because of feline leukemia. The client has stated that if treatment does not work, the cat should
be euthanized. The client travels extensively for work and often cannot be
reached by telephone. What is the most appropriate course of action for the veterinary team to take while the client is still in the office?

Answer 18

Have the client sign the euthanasia release form

Question 19

Euthanized animals are given an overdose of barbiturate. What best describes the physiologic effect of the drug on the body?

Answer 19

Heart stops beating and respirations cease

Question 20

A 34-year-old obese male cockatoo is diagnosed with late-stage fatty liver
disease. The bird dies while in the veterinary hospital. The client is called and told of the bird’s death. The client comes into the clinic very annoyed, saying the staff did not do enough to save the bird. Which stage of grief is this client exhibiting?

Answer 20

Anger

Question 21

A 34-year-old obese male cockatoo is diagnosed with late-stage fatty liver
disease. The bird dies while in the veterinary hospital. The client is called and told of the bird’s death. The client is out of town and returns to pick up the bird’s remains the next day. The client is obviously lethargic and says that life will not be worth living without such a beloved pet. In which of the following stages of grief is this client?

Answer 21

Acceptance

Question 22

A 34-year-old obese male cockatoo is diagnosed with late-stage fatty liver
disease. The bird dies while in the veterinary hospital. The client is called and told of the bird’s death. The client returns to the clinic and is told that many
years of overfeeding led to this fatal disease. The client denies overfeeding,
stating that the cockatoo was just a little bigger than other birds. In which of the
following stages of grief is this client?

Answer 22

Denial