Windows Tools

Question 1

Windows tool that is used to monitor the computer’s key resources, like processing, memory, storage, and network capacity

Answer 1

Task Manager

Question 2

Windows tool used for investigating and troubleshooting system hardware, components, and peripherals

Answer 2

Device Manager

Question 3

Windows tool that provides a summary of all the fixed and removable disks on the system, including HDDs, SSDs, and optical drives

Answer 3

Disk Management Console

Question 4

What Windows tool can Format disk drives, Create partitions, Shrink volumes, and Create RAIDs

Answer 4

Disk Management Console

Question 5

Disk fragmentation can only truly affect/benefit what kind of drives?

Answer 5

Hard drives (HDD) because of the way data is written.
Disk fragmentation will shorten the lifespan of Solid State (SSD)

Question 6

What are the 2 Disk Maintenance tools?

Answer 6

1) Disk defragmenter
2) Disk cleanup utility

Question 7

Windows tool used to run commands and scripts automatically in the background at any given interval.

Answer 7

Task Scedular

Question 8

What do these switches do?
xcopy /s
xcopy /e
xcopy /h

Answer 8

/s - copies the directories & subdirectories
/e - copies everything even if it’s empty
/h - copies hidden files and system files

Question 9

Windows tool used to run commands and scripts automatically in the background at any given interval.

Answer 9

Task Schedular

Question 10

Windows tool that allows you to go through log files and see what has happened on a given Windows system.

Answer 10

Event Viewer

Question 11

Windows tool that provides the ability to create, modify, disable, and delete user accounts along with the setting or resetting of passwords.

Answer 11

Local Users and Groups

Question 12

Windows tool that provides real-time information about system resources by keeping track of what things are happening in the operating system.

Answer 12

Performance Monitor

Question 13

Windows tool that provides a way of configuring different Windows settings across all machines in the network.

Answer 13

Group Policy Editor

Question 14

Windows tool that looks at the different digital certificates installed on the system and provides a way of requesting and importing new certificates.

Answer 14

Certificate Manager

Question 15

Windows tool that produces a comprehensive report on the different pieces of hardware and software inside a Windows system.

Answer 15

System Information

Question 16

Windows tool that gives a better version of the type of monitoring provided by the task manager

Answer 16

Resource Monitor

Question 17

Windows tool used to modify various settings and files that affect the way a computer boots up and loads Windows

Answer 17

System Configuration Tool

Question 18

Windows tool that is a database which has all the different settings and configurations across the entire operating system.

Answer 18

Registry Editor / Windows Registry

Question 19

Windows tool that is a container for plugins or snap-ins that can be used to create custom admin tool to configure a system

Answer 19

Microsoft Management Console (MMC)

Question 20

An employee at Dion Training is complaining that every time they reboot their Windows 10 workstation a music application is loaded. Which of the following commands would you use to disable the program from starting up each time Windows reboots?

a) System Information
b) Task Manager
c) User Account Control
d) Event Viewer

Answer 20

b) Task Manager

Question 21

Which of the tools should a technician NOT use with a solid-state device on a workstation?

a) Disk defragmenter
b) Performance monitor
c) Device manager
d) Disk cleanup

Answer 21

a) Disk defragmenter

Question 22

A customer is complaining that there is are intermittent problems with their PC. As a technician, you don’t know exactly what the errors are, so which tool should you use to determine what errors have previously occurred?

a) System Information
b) Event Viewer
c) Device Manager
d) Performance Monitor

Answer 22

b) Event Viewer

Question 23

What are the 4 main types of logs within Event Viewer?

Answer 23

1) System
2) Security
3) Application
4) Setup

Question 24

Hierarchy order of log level severities from least to most critical
(Critical, Warning, Error, Verbose Information)

Answer 24

1) Information
2) Warning
3) Verbose
4) Error
5) Critical