Checkpoint Q’s Flashcards
Which of the following operating systems are NOT used in modern smartphones or tablets?
a) iOS
b) Android
c) macOS
d) iPadOS
c) macOS
You are formatting a 4 TB external hard drive on your MacBook. The drive will be used to share files large video files between your MacBook and your friend’s Windows 10 desktop. Which file format should you use?
a) FAT32
b) exFAT
c) HFS
d) NTFS
b) exFAT
Which of the following operating systems cannot be run on a laptop?
a) Linux
b) Windows
c) Android
d) iOS
d) iOS
Which edition of Windows 10 does not have the group policy editor enabled?
a) Home
b) Pro
c) Pro for workstations
d) Enterprise
a) Home
You have been asked to help a user upgrade their laptop from Windows 10 to Windows 11. The user has asked that all of their applications, user profiles, documents, and PST files be preserved during the upgrade. Which of the following types of upgrades or installations should you perform on this laptop?
a) Clean installation
b) In-place upgrade
c) Unattended installation
d) Regular upgrade
b) in-place upgrade
Jason is building a new workstation for his son to utilize when writing reports for school. The new computer will have an Intel x86 processor, 3 GB of memory, and a 256 GB SSD. Which of the following editions of Windows 10 would support this workstation at the lowest cost?
a) Home
b) Pro
c) Pro for workstations
d) Enterprise
a) Home
When using an MBR, which of the following types of partitions can only have up to four partitions?
a) Extended
b) Primary
c) Swap
d) Logical
b) Primary
Which of the following types of installations would you use on a system with slow performance or one that you cannot isolate a single cause of the system’s issues?
a) Repair installation
b) Image deployment
c) Remote network installation
d) In-place upgrade
a) Repair installation
A user with an older laptop running Windows 7 that has only 2 GB of RAM, 32 GB of SSD, and a 1.7 GHz 64-bit processor. The user would like to upgrade to a newer OS since Windows 7 is now considered end-of-life. Which of the following operating systems should the technician recommend to ensure the BEST performance on this computer?
a) Windows 8
b) Windows 8.1
c) Windows 10
d) Windows 11
c) Windows 10
Christina is talking with Fred in IT about a new program that she wants to install on her workstation. The system requirements say it needs 4 GB of RAM. Christina’s computer has 4 GB of RAM, but Fred says the program won’t work well on Christina’s computer. Why does Fred tell Christina the program won’t work well?
a) IT administrators should always minimize new software being installed on workstations because they often result it vulnerabilities.
b) It is clear to Fred that the computer doesn’t have the have the necessary storage space, so the software won’t run well.
c) Computers should have more than the minimum required RAM it order to work well.
c) Computers should have more than the minimum required RAM it order to work well.
Ahmed wants to ensure that he is installing the most up to date version of an application. What distribution method would be BEST meet Ahmed’s goal?
a) Install it from a CD
b) Download it from an app store
c) Install it from a DVD
d) Borrow it from a friend
b) Download it from an app store
Shaina wants to take into consideration all of the impacts of installing and configuring new software. In her analysis, she carefully examines the terms of the software license. What type of impact is she considering when she looks at the licensing agreement?
a) Operational impacts
b) Device impacts
c) Business impacts
d) Network impacts
c) Business impacts
Which of the following network configurations is used to identify your computer’s individual host identifier and your computer’s network identifier?
a) WINS
b) Gateway
c) DNS
d) Subnet mask
d) Subnet mask
Tim connects his Windows 10 laptop to his office’s wireless network to print out a report for his boss. Which type of network should he select to discover the printer on the office’s wireless network?
a. Public
b. Private
c. Home
d. Work
b. Private
Jason is out of town on a business trip and needs to access the share drive on his company’s corporate network. Which of the following types of network connections should he use to access the share drive from his hotel room?
a. Dial-up
b. VPN
c. Wired
d. Wireless
b) VPN
Your company has just installed a new proxy server and has asked you to configure all of the Windows workstations to use it. Which of the following Internet Options tabs in the Windows Control Panel should you configure?
a. General
b. Connections
c. Content
d. Privacy
b. Connections
Which low power mode is used with Windows 10 laptops to save power, but it takes longer to turn back on and resume where the user left off?
a) Sleep
b) Balanced
c) Hibernate
d) Power saver
c) Hibernate
Which of the following should you use to configure a network adapter’s duplex setting manually in Windows 10?
a) Internet Options
b) Windows Defender Firewall
c) System
d) Device Manager
d) Device Manager
Which of the following applets in Windows Settings would be used to determine what data collection and app permissions are allowed on a system?
a) Update and Security
b) Personalization
c) Privacy
d) Apps
c) Privacy
Which of the following applets in Windows Settings would be used to set the region options for the appropriate spelling, localization, and key input methods?
a. Personalization
b. Time and Language
c. Privacy
d. Accounts
b. Time and Language
Which of the following applets in Windows Settings would be used to add or manage peripherals connected using Bluetooth or USB?
a) System
b) Devices
c) Gaming
d) Personalization
b) Devices
An employee at Dion Training is complaining that every time they reboot their Windows 10 workstation a music application is loaded. Which of the following commands would you use to disable the program from starting up each time Windows reboots?
a. System information
b. Task manager
c. User account control
d. Event viewer
b. Task manager
Which of the tools should a technician NOT use with a solid-state device on a workstation?
a) Disk defragmenter
b) Performance monitor
c) Device manager
d) Disk cleanup
a) Disk defragmenter
A customer is complaining that there is are intermittent problems with their PC. As a technician, you don’t know exactly what the errors are, so which tool should you use to determine what errors have previously occurred?
a. System Information
b. Event Viewer
c. Device Manager
d. Performance Monitor
b. Event Viewer
What does the command “shutdown /s” do on a Windows workstation?
a) Shutdown the workstation
b) Reboot the workstation
c) Log off the workstation
d) Enter sleep mode
a) Shutdown the workstation
A Windows laptop is malfunctioning, and you believe that some system files are missing or corrupted. Which of the following commands should you use to verify this and, if needed, repair the files?
a) chkdsk
b) sfc
c) gpupdate
d) xcopy
b) sfc
You are troubleshooting an issue with a Windows desktop and need to display the machine’s active TCP connections. Which of the following commands should you use?
a. net use
b. ipconfig
c. netstat
d. ping
c. netstat
You are working as a technician for a small company and recently moved some files from one server to another to free up some storage capacity on the existing server. Now, multiple users have begun reporting that they cannot access some of their previous shares on the file server. If a user attempts to open one of the shares, they get an “Access Denied” error. You have verified that all users are located in the correct security groups, and their access permissions are correct. Still, the users cannot access the network shares. Which of the following is MOST likely causing the issue with the users accessing the network shares?
a) The network shares require administrative permissions
b) Users are trying to access the shares via their previously mapped drive letters.
c) The users are trying to access the shares during Group Policy restricted hours.
d) The proxy settings on the users’ computers are disabled
b) Users are trying to access the shares via their previously mapped drive letters.
You are configuring a new printer for a small real estate office. There are only 4 computers in the network, and they are all connected to a single 4-port switch/router/cable modem device. There are no additional open ports on the device and no servers configured within the network. All the computers operate as part of a single workgroup with no domain controller. You need to configure the printer to allow all 4 computers to print to it as long as they are connected to the switch. Which of the following methods would BEST allow the users to print to the printer based on this network’s configuration?
a. Configure a print server and connect the printer to it
b. Configure the printer to support cloud computing
c. Configure the printer to support Bluetooth printing
d. Configure it as a shared printer connected to one of the four workstations
d. Configure it as a shared printer connected to one of the four workstations
Which version of Windows 10 does NOT support joining a domain or using Group Policy management?
a) Home
b) Pro
c) Pro for workstations
d) Enterprise
a) Home
Which of the following MacOS features allows you to use multiple desktops or spaces on a single system?
a) Mission Control
b) Finder
c) Dock
d) Boot Camp
a) Mission Control
Which of the following MacOS features is used to manage passwords cached by the OS and is the equivalent of the Credential Manager in Windows?
a) Apple ID
b) Keychain
c) Spotlight
d) Mission Control
b) Keychain