What is UX & What Do UX Designers Do?

Question 1

What are the benefits of UX Design?

Answer 1

Direct Benefits

1. Products that meet the user’s needs
2. Products that require less tinkering after release
3. Products that are less risky to the business’s reputation. (UX is a quality measure)
4. Products that are relatively immune to scope creep.
5. Products which are competitive

Indirect Benefits

1. Lower costs to the business of product development
2. Customer satisfaction

Question 2

Who do you need to convince to take ux seriously?

Answer 2

You must learn to convince the decision-makers and budget holders that there’s a KOI they make in UX

Question 3

To be successful, a ux project must please what type of two audiences?

Answer 3

1. The business that the project is being developed for (If you don’t understand the business, you can’t deliver a product that meets their needs and fits within their range of activity.
2. The users needs and wants (if you don’t understand the user; the business may be delighted with the result but the users may reject the product as unsuitable)

Question 4

What are the 4 techniques that make business requirements capture relatively straightforward?

Answer 4

1. Review project documentation
2. Hold kick-off meetings
3. Interview stakeholders
4. Conduct requirements planning workshops