What Is Business Flashcards
What do business provide
Businesses provide goods and services for the market
Who do business provide for
Businesses supply goods and services to consumers and businesses
What are goods
Goods are tangible products which can be physically held
What are services
Services are intangible products
What impact do businesses have on countries residents
Businesses provide employment which allows individuals to earn an income and purchase goods and services
What is an example of a business having an impact on a countries residents
In 2019, Tesco employed around 300,000 staff
How can businesses enhance the life of consumers
Businesses create new goods and services which can enhance the lives of consumers
What is example of a business enhance the life of consumers
pharmaceutical businesses like Pfizer have developed new medicines that cure illnesses and improve people’s quality of life
What can businesses do for countries
Businesses can allow a country to improve and develop the country’s reputation
What is an example of a business improving a countries reputation
many financial service businesses in the UK provide their products to many countries around the world and this improves the UK’s reputation
What is the transformation process
Businesses convert inputs into outputs
Why is the transformation process called the transformation process
This is called the transformation process and businesses will add value to their goods and services throughout this process
What are b2c businesses
Some businesses sell their goods and services directly to consumers and these businesses are known as business to consumer (or B2C) organisations
What is an example of a b2c business
Spotify provides music streaming services and sells these to consumers. Spotify is, therefore, an example of a business to consumer organisation
What are b2b businesses
Other businesses sell their goods and services to other businesses and these are known as business to business (or B2B) organisations
What is an example of a b2b business
Hootsuite sells social media management services to other businesses such as Virgin. Hootsuite is, therefore, an example of a business to business organisation
What are the different types of sectors
Primary
Secondary
Tertiary
What do primary sector businesses do
Primary sector businesses extract or grow raw materials
What are examples of primary sector industries
fishing, mining, and forestry
What do secondary sector businesses do
Secondary businesses manufacture goods using raw materials
What is an example of a secondary sector industry
Mobile phones
What do tertiary businesses provide
Tertiary businesses provide services
What are examples of tertiary sector businesses
hotels and cinemas
What do businesses mission statements set out
Businesses have a mission statement which sets out the business’s beliefs and values
How will a businesses use its mission statement
A business will use its mission statement to create corporate aims
What are corporate aims
long-term goals of the entire business
What do corporate aim allow businesses to do
These corporate aims will allow the business to work towards its overall mission
What is the process for corporate aims
Corporate aims are stated. Then, corporate objectives that contain the specific tasks and activities a business must accomplish in order to satisfy its corporate aims are written down
What can corporate objectives be broken down into
Corporate objectives can be broken down further into functional, team and individual objectives
Why are business objectives needed
Business objectives are needed for a business to achieve its corporate aims and fulfil its mission
What does the SMART acronym stand for
Specific Measurable Attainable Realistic Timely
Why must objectives be specific
Objectives must be Specific so that employees know exactly what they are working towards
Why must objectives be measurable
Objectives must bemeasurable so that employees can actually work out whether they have met their objective
Why must objectives be attainable
Objectives must be Attainable or achievable so that employees are committed to achieving them
Why must objectives be realistic
Objectives must be Realistic otherwise employees may feel demotivated and overwhelmed