week8 - foundations of behaviour Flashcards
focuses on organisational behaviour
- Individual behavior
- Group behavior
- Organisational structure, culture and human resource policies and practices
goals of organisational behaviour
- Employee productivity
- Absenteeism
- Turnover
- Organisational citizenship behavior
- Job satisfaction
- Managing workplace misbehavior
explain the role that attitude play in job performance *
Attitudes & Job Performance:
o The cognitive component of attitude is made up of beliefs, opinions, knowledge and information held by a person
o The affective component is the emotional or feeling part of an attitude. Cognition and affect can lead to behavioral
o The Behavioral Component: of an attitude refers to an intention to behave in a certain way towards someone or something
define personality
A unique combination of emotional thought and behavioral patterns that affect how a person reacts to situations and interacts with others.
explain the Personality Theories of “Myers-Briggs Type indicator”
A personality assessment that uses 4 dimensions of personality to identify different personality types. It Measures people’s tendencies, or way they prefer to behave, on four personality dimensions
- Extraversion v introversion (EI)
- Sensing v intuition (SN)
- Thinking v feeling (TF)
- Judging v Perceiving (JP)
explain the big 5 model of personality
The big five factors are:
- Extraversion
- Agreeableness
- Conscientiousness
- Emotional stability
- Openness to experience
what is included in emotional intellegence
self awareness self management self motivation empathy social skills
define self awarness
being aware of what you’re feeling
define self management
managing your own emotions and impulses
define self motivation
persisting in the face of setback and failures
define empathy
sensing how others are feeling
define social skills
adapting to and handling the emotions of others
explain Holland’s personality - job fit
Types:
Realistic = prefers physical activities that require skill, strength and coordination
characteristics = shy, stable, practical
builders, mechanics, assembly line worker
Investigative = prefers activites involving thinking, organising and understanding
characteristics - analytical, curious, independant
economist, biologist reporter
Social = prefers activites that involve helping and developing others
characteristics - social, friendly
teacher, councillors
Conventional - prefers rule regulated and orderly
characteristics - conforming, practical and unimaginative
accountant, file clerk, bank manager
Enterprising - prefers verbal activites where there are opportunities to influence other and attain power
characteristics - confident, ambitious, energetic
lawyer, real estate agent, PR agents
Artistic - prefers ambitious and unsystematic activites that allow creative expression
characteristics - imaginative, emotional, impractical
musican, painter,
define and explain motivation
- Energy
- Direction
- Persistence
The process by which a person’s efforts are “energised, directed and sustained” towards attaining a goal
explain mallows hierarchy of needs (high to low)
self aquliastion esteem social safety physiological
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