week 9 - foundations of leading Flashcards
define a leader
A leader is someone who can influence others and who has managerial autho
define leadership
what leaders do: leading and influencing a group to achieve goals
traits associate with leadership
drive desire to lead honesty and integrity self confidence intelligence job relevant knowledge extraversion
major points from CISCO vid
invest in employees success open ad timely communication is critical share the credit for success with employees encourage greatness in each person be available to the team give clear direction
explain the modern view of leadership today “leaders and followers” (1.)
Leaders and Followers: Leader Member Exchange theory [LMX]:
Leaders create ‘in’ and ‘out’ groups
Leaders classify staff in this manner early in the relationship
The groups tend to remain stable over time
Anointed ones get rewards and others don’t
The ‘in’ group feels good about life, but what about the ‘out’ group?
explain the modern view of leadership today “transactional leaders and transformational leaders (2)
Transactional Leaders and Transformational Leaders:
Transactional leaders motivate followers by exchanging rewards for productivity
Transformational leaders inspire employees to achieve extraordinary outcomes
Employees prefer Transformational leaders and they usually flourish under this style of leadership
what is leadership like today (3)
charismatic leadership and visionary leadership
Charismatic Leaders inspire their employees who will follow them
Charismatic Leaders have: a vision articulate their vision well take risks to achieve that vision sensitivity to environmental constraints and followers’ needs behave out of the ordinary
Visionary Leaders have the ability to create and articulate a realistic, credible and attractive vision of the future that improves on the present situation.
The vision should energise employees to get involved and they can achieve great leaps into the future for the enterprise.
what is leadership like today (4)
Team leaders
coaches
liaisons with external consistuients
conflict managers
troubleshooters
all effective team leadership roles
- cross cultural leadership
e. g. japanese expected to be humble and puctntial
emotional intelligence and leadership includes
self management empathy self motivation self awareness social skills
suggestions for building trust (trust is the essence of leadership)
practice openness be fair speak your feelings tell the truth be consistent fulfil your promises maintain confidence demonstrate confidence
Describe what managers need to know about communicating effectively
- describe the communication process
sender to encoding to channel to decoding to receiver then feedback sent to sender.
surrounded by external noise
draw diagram
barriers to effective communication
filtering - deliberate manipulation of information to make it appear more favourable to the receiver
selective perception - receiving communications on the basis of what one selectively sees and hears depending on there needs, motivation, experience , background and other personal characteristics
information overload
emotions - feelings of recoiever when they obtain the message
language - different words carry different meanings
gender
national culture
types of communication
written
verbal
graphics
non verbal clues affect communication
overcoming communication barriers
listen actively
give well through out feedback
simplify the language
Possible Exam Question11.4 Describe modern views of leadership and the issues facing today’s leaders
Define, explain, contrast and give examples of any TWO of the following modern views of leadership.
Leader Member Exchange (LMX) theory Transactional leadership Transformational leadership Charismatic Leadership Visionary Leadership Team Leadership
