Week 8: Responsing to objections Flashcards

1
Q

What is the types of objections related to?

6 types

A
  1. Related to needs - “do not need to product”
  2. Related to product - “do not like the features”
  3. Related to source - “do not trust your company”
  4. Related to price - “too expensive”
  5. Related to time -
  6. Related to other things
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2
Q

How can you handle objections? (5)

A
  1. Anticipate
  2. Forestall (be ahead of time)
  3. Relax and listen
  4. Evaluate objections or excuses
  5. Tell the truth
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