Week 8: Responsing to objections Flashcards
1
Q
What is the types of objections related to?
6 types
A
- Related to needs - “do not need to product”
- Related to product - “do not like the features”
- Related to source - “do not trust your company”
- Related to price - “too expensive”
- Related to time -
- Related to other things
2
Q
How can you handle objections? (5)
A
- Anticipate
- Forestall (be ahead of time)
- Relax and listen
- Evaluate objections or excuses
- Tell the truth