week 8 groups Flashcards
What is a group?
• Definition: two or more people who share some common characteristic (or goal) that is socially meaningful to themselves or for others
Groups differ with regard to how much interaction & interdependence exists between members
what is interdependant of group
the extent to which each group member’s thoughts, feelings and actions impact the others
– Task interdependence: Reliant on each other for mastery of material rewards through performance of collective tasks
– Social interdependence: Reliant on each other for feelings of connectedness, respect, and acceptance
Types of groups
Primary or intimacy groups
• Family, circle of close friends
• Most concern for social interdependence
– But can solve problems and tasks together
Secondary or task groups
• Work teams, committees
• Most concern for task interdependence
– But social interdependence can influence performance
Group formation process
Typical (not invariable) stages of efforts to coordinate task and social interdependence
Tuckman (1965)
• Forming
• Storming
• Norming
• Performing
• Adjourning
Forming
• Individuals come together to form a group
• Members try to understand the nature of interdependence, group structure (e.g., hierarchy) and group’s goals
• Often facilitated by group leader who can articulate the above
Storming
Once nominally formed, negotiation occurs around roles and responsibilities
This can involve conflict (‘storm’)
• Task conflict – different views on content, structure and goals
• Relationship conflict – clashing personalities
• Process conflict – different views on strategies and tactics
Conflict can impact later performance and commitment (de Wit et al., 2012)
• Relationship and process conflict decrease performance
• Task conflict can increase performance if managed well
Norming
Once (if) conflict decreases, group norms emerge
• Norm: general tendencies of expected behaviour within groups
This stage is characterized by consensus, harmony, stability, commitment and cohesion and the development of a group-related social identity
• Disagreements are resolved into consensual norms
• Members feel sense of trust and liking
• Commitment to group is high
Performing
Members cooperate to solve problems, make decisions, or produce outputs
• Exchange of information
• Productive resolution of disagreements
• Continued commitment to group goals
Adjourning
Dissolution of group
• Group has fulfilled purpose or was set to end at a particular time
• Often marked by period of evaluating work, sharing feelings about group
• Dissolution of group can be stressful if commitment made it important identity for members
Group socialization: joining pre-existing groups
What if the group already exists?
Group socialization: cognitive, affective and behavioural changes that occur as individuals join and leave groups
Moreland and Levine (1988)
• Mutual processes
– Investigation: potential member seeks information about group; group seeks information about potential member
– Socialization: group tries to mold the individual into one of them – a ‘team player’; member acquires and internalizes group knowledge, adopts norms, becomes committed, form identity
– Maintenance: now a fully committed member, the individual takes on a specific role within the group
Social facilitation
Social facilitation: increase in the likelihood of highly accessible responses (and decrease in likelihood of less accessible responses), due to the presence of others
Triplett (1898)
• Presence of other improved task performance
Whether the presence of others will help performance depends on the task at hand:Markus (1978)
• Familiar task: putting on and taking off one’s own shoes
• Unfamiliar task: dressing and undressing in new, unfamiliar items of clothing
• Alone vs. mere presence (present) vs. attentive audience (watched) by
• Mere presence and being watched improves performance of familiar actions, but impairs performance of unfamiliar actions
Arousal and facilitation of the ‘dominant response’
The presence of others can increase arousal
• Evaluation apprehension
• Distraction
Increased arousal can lead to better performance for well-rehearsed, accessible responses (‘dominant responses’), but worse performance novel, complex, inaccessible responses (‘nondominant responses)
Social loafing
Social loafing: tendency to exert less effort on a task when done in a group than when alone
Latane, Williams and Harkins (1979)
• Clap or cheer as loudly as possible
• Alone or in a group
Reducing social loafing
• Change nature of the task
– Interesting, involving tasks show less loafing
• Increase accountability
• Reduce group size
• Increase commitment to or identification with group
– Cross cultural differences
– People from collectivist cultures show less loafing than those from individualist cultures
De-individuation: acting like a group member
De-individuation: psychological state in which group or social identity completely dominates personal or individual identity so that group norms become maximally salient
• One acts as a prototypical group member (not an individual)
Caused by anonymity, wearing uniforms, being in a crowd of group members
• By being just one among many similar others
Increases accessibility of group norms
• Decreases accessibility of personal standards
• Can produce negative or positive behavior
Acting on the basis of accessible group norms
Johnson & Downing (1979): Manipulated norms (positive/ negative) and anonymity
• Dressed as KKK or nurses
• Some outfits covered faces; other did not (change in anomality)
• Asked to deliver shocks in a learning task to learner
-uniform does effect the chance of giving shock, exacerbated by anominity