Week 8: Group Processes Flashcards

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1
Q

What is a group? What 2 parts are there?

A
  • collection of 3 or more people
    1. interact
    2. interdependent
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2
Q

What is it called when there are 2 people in a group?

A

dyad

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3
Q

What are 3 reasons we join groups?

A
  1. forming relationships is INNATE
  2. defines who we are as individuals
  3. motivates people to become involved in social change
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4
Q

What are social norms?

A

specify how group members should behave and what is sen as acceptable

  • some all are expected to obey (ex: traffic rules)
  • some vary based on group(ex: dress code)
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5
Q

What are social roles?

A

shared expectations by group members on how particular people in the group are supposed to behave
ex: boss vs employee

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6
Q

Getting too caught up in a role can result in a loss of identity and personality change.
true or false

A

true

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7
Q

What is group cohesiveness?

A
  • the qualities of a group that bind members together and promote liking among them.
  • how similar the group members are to each other, makes the group members like each other
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8
Q

What is group diversity?

A
  • of how diverse a group’s composition is
  • age, sex, beliefs, and opinions.
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9
Q

the more diverse groups that tend to make better decisions. true or false

A

true

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10
Q

the presence of others decreases physiological arousal. true or false

A

false –> INCREASES

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11
Q

what is social facilitation? When does it occur?

A
  • the tendency for people to do BETTER on SIMPLE tasks but WORSE on COMPLEX tasks

-when in the presence of others and their individual performance can be evaluated.

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12
Q

What are the 3 theories to explain the role of arousal in social facilitation?

A
  1. other people cause us to become alert and vigilant
  2. they make us apprehensive about how we’re being evaluated –> embarassed if we do bad or happy if we do well especially when we are getting evaluated
  3. they distract us from the task at hand
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13
Q

What is social loafing? When does it occur?

A
  • the tendency for people to do WORSE on SIMPLE tasks but BETTER on COMPLEX tasks
  • when they are in the presence of others and their individual performance CANNOT be evaluated.
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14
Q

Being relaxed improves performance on complex tasks and impairs performance on simple tasks. true or false

A

true

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15
Q

What is deindividuation?

A

loosening of normal constraints on behaviour when people are in a group, leading to an increase in impulsive and deviant acts.

ex: say you use a fake account on insta to make nasty comments more than if you were on an account that had your name in it. this is deindividuation

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16
Q

What are 3 reasons for deindividuation in groups?

A
  1. Being in a group and wearing a uniform or disguise increases anonymity (less accountable, harder to single out)
  2. The presence of others lowers self-awareness (shifts people away from their moral standards)
  3. increases the extent to which people obey the group norms whether they are good or bad
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17
Q

What is one major function of a group?

A

making decisions

18
Q

What is process loss?

A

any aspect of group interaction that inhibits good problem solving

19
Q

What is groupthink?

A
  • kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner.
  • Causes people to reach an inferior decision, sometimes with disastrous consequences.
19
Q

How can we overcome process loss?

A

people learn who is responsible for what kinds of information and take the time to discuss these unshared data

20
Q

What are 4 things the make groupthink less likely?

A
  1. remaining impartial
  2. seeking outside opinions
  3. creating subgroups
  4. seeking anonymous opinions
21
Q

What is group polarization?

A

tendency for groups to make decisions that are more extreme than the initial inclinations of their members

22
Q

What are the 2 reasons for group polarization to occur?

A
  1. persuasive arguments explanation
  2. social comparison interpretation
23
Q

What is “persuasive arguments explanation”?

A
  • The result is that group members end up with a greater number of arguments in support of their position than they initially started out with, and ultimately a more extreme attitude
24
Q

What is social comparison interpretation?

A
  • When people discuss an issue in a group, they first check how everyone else feels.
  • To be liked, many people then take a position that is similar to everyone else’s but a little more extreme
  • In this way, the individual supports the group’s values and also presents himself or herself in a positive light
25
Q

What theory answers “what makes a great leader”?

A

great person theory

26
Q

What is great person theory?

A

The theory that certain key personality traits make a person a good leader, regardless of the situation the leader faces

27
Q

People of all different personality types can become successful leaders.
true or false

A

true

28
Q

What are 2 types of leaders?

A
  1. transactional
  2. transformational
29
Q

What is transactional leader?

A
  • set clear, short-term goals and reward people who meet them
  • ex: day to day operations = weekly sale targets and if you meet it, you get a reward
30
Q

What is a transformational leader?

A

inspire followers to focus on common, long-term goals

ex: think about the big picture = becoming a market leader

31
Q

What is the “contingency theory of leadership”?

A
  • focus on the characteristics of the leader, the followers, and the situation
  • Leadership effectiveness depends both on how task-oriented or relationship-oriented the leader is, and on the amount of control and influence the leader has over the group
32
Q

What is the difference between a “task-oriented leader” and a “relationship-oriented leader”?

A

task
- Concerned with getting the job done than with workers’ feelings and relationships.
- Best in high control situations or low control situations

relationship
- Concerned with workers’ feelings and relationships.
- Best in moderate control situations

33
Q

The opportunity for interpersonal conflict exists whenever two or more people interact.
true or false

A

true

34
Q

What is a social dilemma?

A

conflict in which the most beneficial action for an individual, if chosen by most people, will have harmful effects on everyone.

35
Q

What is the most common way of studying social dilemmas?

A
  • doing the lab game called a prisoner’s dilemma
36
Q

What is a prisoner’s dilemma?

A
  • A game in which two players must each choose one of two options, pitting individual gain against group gain.
  • The outcome for each player depends on their combined choices
37
Q

When will participants be more cooperative in the prisoner’s dilemma? (x3)

A
  1. playing against a friend
  2. expecting to interact with their partner in the future
  3. playing in small groups rather than large
38
Q

What is negotiation?

A
  • a form of communication between opposing sides in a conflict, in which offers and counteroffers are made
  • a solution occurs only when both parties agree.
39
Q

What is integrative solution?

A
  • A solution to a conflict whereby the parties make trade-offs on issues according to their different interests.
  • Each side concedes the most on issues that are unimportant to it but important to the other side.
40
Q

Can mediators can play a key role in helping each side recognize that there are mutually agreeable solutions to a conflict?

A

yes

41
Q
A